Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
Federal Employees Medical Coverage
Full Insurance Coverage offerings
401(k) with immediate vesting and company match
quarterly incentive program
vacation
holiday
sick days
Job Description
Ho-Chunk, Inc. is a renowned economic development corporation serving the Winnebago Tribe of Nebraska. This award-winning tribe-owned entity is dedicated to fostering long-term economic growth and job opportunities for tribal members and the wider community. With a steadfast commitment to tribal values, Ho-Chunk, Inc. grounds its operations in accountability, teamwork, innovation, visionary planning, and excellence. These core values are reflected in every aspect of its diverse business divisions.
WarHorse Gaming, a distinguished division of Ho-Chunk, Inc., operates as a premier gaming and entertainment enterprise dedicated to managing the expansion of casino gaming at Nebraska's historic horse racing venues. Establis... Show More
WarHorse Gaming, a distinguished division of Ho-Chunk, Inc., operates as a premier gaming and entertainment enterprise dedicated to managing the expansion of casino gaming at Nebraska's historic horse racing venues. Establis... Show More
Job Requirements
- Must be 21 years of age or older
- High school diploma or GED
- Ability to secure and maintain NE Gaming License
- Strong guest service and interpersonal skills
- Proficiency with Microsoft Office Suite or related software
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving abilities
Job Qualifications
- Must be 21 years of age or older
- High school diploma or GED
- Strong guest service and interpersonal skills
- Proficiency with Microsoft Office Suite or related software
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving abilities
- Experience as a Sportsbook or Mutuels Writer/Teller preferred
- One year of guest service and cash/credit card processing experience preferred
- Bilingual skills preferred
Job Duties
- Accurately write, verify, and issue payments for sports and horse racing wagers in compliance with company policies, state regulations, and federal gaming statutes
- Follow all procedures for the sale and payout of tickets
- Educate guests on wagering rules, procedures, betting lines, and odds
- Maintain and balance a cash bank throughout the shift, reconciling transactions at shift end
- Maintain work area cleanliness and ensure adequate inventory of supplies
- Address guest questions, concerns, or complaints, escalating as needed
- Maintain knowledge of sporting and horse racing events, property promotions, and offerings
- Follow company safety standards and prioritize workplace safety
- Stay current on industry developments, resources, and best practices through ongoing training
- Present a professional appearance and demeanor at all times
- Provide excellent customer service and communication in all guest interactions
- Perform other related duties as assigned
Job Location
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