Mutuels/Sportsbook Cashier - Lincoln

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Benefits

Federal Employees Medical Coverage
Full Insurance Coverage offerings
401(k) with immediate vesting and company match
quarterly incentive program
vacation
holiday
sick days

Job Description

Ho-Chunk, Inc. is a renowned economic development corporation serving the Winnebago Tribe of Nebraska. This award-winning tribe-owned entity is dedicated to fostering long-term economic growth and job opportunities for tribal members and the wider community. With a steadfast commitment to tribal values, Ho-Chunk, Inc. grounds its operations in accountability, teamwork, innovation, visionary planning, and excellence. These core values are reflected in every aspect of its diverse business divisions.

WarHorse Gaming, a distinguished division of Ho-Chunk, Inc., operates as a premier gaming and entertainment enterprise dedicated to managing the expansion of casino gaming at Nebraska's historic horse racing venues. Establis... Show More

Job Requirements

  • Must be 21 years of age or older
  • High school diploma or GED
  • Ability to secure and maintain NE Gaming License
  • Strong guest service and interpersonal skills
  • Proficiency with Microsoft Office Suite or related software
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving abilities

Job Qualifications

  • Must be 21 years of age or older
  • High school diploma or GED
  • Strong guest service and interpersonal skills
  • Proficiency with Microsoft Office Suite or related software
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving abilities
  • Experience as a Sportsbook or Mutuels Writer/Teller preferred
  • One year of guest service and cash/credit card processing experience preferred
  • Bilingual skills preferred

Job Duties

  • Accurately write, verify, and issue payments for sports and horse racing wagers in compliance with company policies, state regulations, and federal gaming statutes
  • Follow all procedures for the sale and payout of tickets
  • Educate guests on wagering rules, procedures, betting lines, and odds
  • Maintain and balance a cash bank throughout the shift, reconciling transactions at shift end
  • Maintain work area cleanliness and ensure adequate inventory of supplies
  • Address guest questions, concerns, or complaints, escalating as needed
  • Maintain knowledge of sporting and horse racing events, property promotions, and offerings
  • Follow company safety standards and prioritize workplace safety
  • Stay current on industry developments, resources, and best practices through ongoing training
  • Present a professional appearance and demeanor at all times
  • Provide excellent customer service and communication in all guest interactions
  • Perform other related duties as assigned

Job Location

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