Livenation

Music Hall Cocktail Server- House of Blues, Dallas

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Flexible
Night Shifts
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Benefits

Free concert tickets
Dog-friendly offices
student loan reimbursement
adoption support
fertility support
Health Insurance
Paid Time Off

Job Description

Live Nation Entertainment is the world's leading live entertainment company consisting of market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized globally for event ticketing, selling over 500 million tickets annually and supporting more than 12,000 clients worldwide. Live Nation Concerts stands as the largest provider of live entertainment, producing over 40,000 shows and more than 100 festivals annually for nearly 4,000 artists across over 40 countries. Together, these entities enable Live Nation Media & Sponsorship to develop strategic music marketing programs that connect over 1,000 brands with an audience of 98... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work late hours
  • Flexible schedule
  • Working knowledge of cocktail tray service
  • Basic food service skills
  • Responsible alcohol service knowledge
  • Familiarity with drink recipes and garnishes
  • Experience with point of sales systems
  • Minimum of 3 years' work experience in customer service
  • Certification in responsible alcohol awareness or equivalent
  • Ability to manage intoxicated guests safely
  • Physical ability to stand for extended periods
  • Ability to lift and move up to 25 lbs safely

Job Qualifications

  • Ability to work late hours
  • Flexible schedule
  • Working knowledge of cocktail tray service
  • Basic food service
  • Responsible alcohol service
  • Drink recipes and garnishes
  • Point of sales systems
  • 3 years' work experience interacting with people in a positive environment
  • Tolerance of all cultures, music and art forms
  • Responsible alcohol awareness training certification or equivalent
  • Ability to deal with intoxicated guests in a positive and safety minded manner
  • Cash handling experience
  • Experience recognizing valid IDs
  • Experience in a live music environment

Job Duties

  • Anticipate and respond to guests' needs
  • Suggestively sell beverages and menu items
  • Take orders
  • Answer guest questions
  • Make recommendations
  • Up-sell liquors
  • Communicate drink orders to bar through Point of Sales system
  • Deliver drinks maneuvering trays through large crowds
  • Maintain line of sight and atmosphere control by circulating through your work area throughout shift
  • Remove dirty glasses and dishes from tables including the lifting and moving of bus tubs up to 25lbs
  • Keep tables clean and wiped
  • Clean spills
  • Remove food, trash or other obstacles from floor using proper lifting techniques
  • Maintain House of Blues safety and sanitation standards
  • Follow housekeeping standards per HOB policy
  • Keep current on all standard operating procedures
  • Request identification from any guest who appears to be under 30 years of age
  • Ensure responsible alcohol service per local ordinance, alcohol awareness training and HOB alcohol policies
  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
  • Receive payment and process cash, credit card or Traveler's check transactions according to HOB policy
  • Ensure that comp and void checks are processed according to HOB policy
  • Assist other servers and staff as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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