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Music Hall Cocktail Server - House of Blues Cleveland
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $9.75 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Hourly pay plus tips
Paid training
Employee Discounts
inclusive work environment
Career development opportunities
Free concert tickets
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, encompassing prominent divisions such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster serves as the global leader in event ticketing, selling over 500 million tickets annually and boasting more than 12,000 clients worldwide. Live Nation Concerts is the largest live entertainment provider globally, promoting upwards of 40,000 shows and over 100 festivals each year for nearly 4,000 artists in more than 40 countries. Through these operations, Live Nation Media & Sponsorship creates comprehensive music marketing programs that connect over 1,000 brands with the 98 million fans... Show More
Job Requirements
- Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa
- Attention to detail
- Positive attitude
- Teamwork
- work well with others, in a high-volume and sometimes stressful environment
- Keep a clean, well-groomed appearance
- Punctual attendance with a flexible schedule including nights and weekends
- Tolerance of all cultures, music, and art forms
- Responsible Alcohol Awareness Training Certification or Equivalent (paid training will be provided)
- Working knowledge of cocktail tray service, basic food service, drink recipes and garnishes, and point of sales systems
Job Qualifications
- Working knowledge of cocktail tray service, basic food service, drink recipes and garnishes, and point of sales systems
- Responsible Alcohol Awareness Training Certification or Equivalent (paid training provided)
- Positive attitude
- Teamwork
- keep a clean, well-groomed appearance
- Ability to work in a high-volume and sometimes stressful environment
- Tolerance of all cultures, music, and art forms
- High school diploma or equivalent preferred
- Experience in a high volume, fast paced live music environment preferred
- Experience recognizing valid IDs preferred
- Cash handling experience preferred
- Beer, wine & liquor knowledge, current with latest drink trends preferred
- Point of sales knowledge, preferably MICROS, preferred
Job Duties
- Maintain line of sight/atmosphere control by circulating through your work area during shift
- Follow House of Blues safety, health, and sanitation standards
- Assist other employees as needed
- Follow opening and closing procedures, checking out with manager on duty
- Adhere to all HOB policies and procedures
- Ensure responsible alcohol service per local ordinance and HOB alcohol policies
- Request proper identification for anyone appearing under 30 years of age
- Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
- Cash handling
- bank procedures (cash pull/check out) and payment processing (on point of sales terminal) for both cash and/or credit transactions
- Required to occasionally work special events scheduled within the venue
- Interact with guests in a natural, friendly demeanor cultivating repeat business
- Suggestively sell menu items to guests
- Take and deliver food and beverage orders promptly, maneuvering trays through large crowds
- Prioritize and organize drink orders
- Clean spills, remove food, trash or other obstacles from tables/floor using proper lifting techniques
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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