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Live Nation

Music Hall Cocktail Server - House of Blues Cleveland

Job Overview

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Employment Type

Hourly
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

hourly wage
Tips
Flexible Schedule
Paid training
Employee Discounts
Concert tickets
inclusive work environment

Job Description

Live Nation Entertainment is the world leader in live entertainment, bringing music, concerts, and memorable experiences to audiences worldwide. Comprising renowned global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship, the enterprise captivates millions annually with over 40,000 live shows and 100+ festivals across more than 40 countries. Ticketmaster handles ticketing for a vast range of events globally, selling over 500 million tickets yearly to more than 12,000 clients. Meanwhile, Live Nation Concerts promotes performances for approximately 4,000 artists, providing a diverse and energetic environment for music lovers and professionals alike. Live Nation prides... Show More

Job Requirements

  • Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa
  • Attention to detail
  • Positive attitude
  • Teamwork
  • Work well with others, in a high-volume and sometimes stressful environment
  • Keep a clean, well-groomed appearance
  • Punctual attendance with a flexible schedule including nights and weekends
  • Tolerance of all cultures, music, and art forms
  • Responsible alcohol awareness training certification or equivalent (paid training will be provided)
  • Working knowledge of cocktail tray service, basic food service, drink recipes and garnishes, and point of sales systems

Job Qualifications

  • Responsible alcohol awareness training certification or equivalent (paid training will be provided)
  • Working knowledge of cocktail tray service, basic food service, drink recipes and garnishes, and point of sales systems
  • Positive attitude
  • Teamwork
  • Work well with others, in a high-volume and sometimes stressful environment
  • Keep a clean, well-groomed appearance
  • Attention to detail
  • Preferred high school diploma or equivalent
  • Experience in a high volume, fast paced live music environment
  • Experience recognizing valid IDs
  • Cash handling experience
  • Beer, wine & liquor knowledge, current with latest drink trends
  • Point of sales knowledge, preferably MICROS

Job Duties

  • Maintain line of sight/atmosphere control by circulating through your work area during shift
  • Follow House of Blues safety, health, and sanitation standards
  • Assist other employees as needed
  • Follow opening and closing procedures, checking out with manager on duty
  • Adhere to all HOB policies and procedures
  • Ensure responsible alcohol service per local ordinance and HOB alcohol policies
  • Request proper identification for anyone appearing under 30 years of age
  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
  • Cash handling
  • bank procedures (cash pull/check out) and payment processing (on point of sales terminal) for both cash and/or credit transactions
  • Required to occasionally work special events scheduled within the venue
  • Interact with guests in a natural, friendly demeanor cultivating repeat business
  • Suggestively sell menu items to guests
  • Take and deliver food and beverage orders promptly, maneuvering trays through large crowds
  • Prioritize and organize drink orders
  • Clean spills, remove food, trash or other obstacles from tables/floor using proper lifting techniques

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.