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Museum Assistant/Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $22.50
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Work Schedule

Day Shifts
Weekend Shifts

Job Description

Wheaton Park District is a respected community organization dedicated to providing exceptional recreational and educational programs, facilities, and services to residents of Wheaton and the surrounding areas. It operates various parks, recreational centers, and cultural institutions including a Museum which serves as a local historical and educational hub. The Park District fosters community engagement by offering a diverse range of activities and events tailored to all age groups and interests. Its mission is to enhance the quality of life by promoting health, wellness, and lifelong learning through accessible and well-maintained facilities and innovative programming. The district values inclusivity, customer service,... Show More

Job Requirements

  • Minimum of a high school diploma with some college experience
  • associate or bachelor’s degree preferred
  • at least one year of experience in general office duties or cash handling
  • experience working with the public and knowledge of local history
  • familiarity with Microsoft Office Suite and office equipment
  • great organizational, interpersonal, and communication skills
  • valid driver’s license with acceptable driving records
  • CPR/AED certified or willingness to obtain within one year
  • must be a mandated reporter under the Abused and Neglected Child Reporting Act

Job Qualifications

  • Minimum of a high school diploma with some college experience
  • associate or bachelor’s degree preferred
  • at least one year of experience in general office duties or cash handling
  • experience working with the public and knowledge of local history
  • familiarity with Microsoft Office Suite and various office equipment
  • great organizational, interpersonal, and written and verbal communication skills
  • museum or park district experience preferred

Job Duties

  • Assist visitors who come to the administration office
  • greet Museum visitors and provide assistance to researchers
  • assist with program registration process, special event reservations and tour and program requests, including the accurate handling of fees
  • promptly answer phone calls and voicemails and either answer the question or direct calls to the appropriate District employee
  • cultivate and uphold the Museum mission and disseminate accurate historical information and education to all internal and external stakeholders making history fun for all
  • demonstrate an in-depth knowledge of the Museum building including facility rentals, programs, exhibits, events, and alarm system
  • conduct guided tours, school/scout programs, birthday parties, and presentations as assigned by supervisor
  • demonstrate acquired knowledge of all District facilities, parks, and programs
  • handle citizens’ concerns by recording and forwarding complaints on to the appropriate department and maintain records with responses when available
  • contact the proper maintenance personnel to repair the building or equipment when necessary
  • order, purchase, and receive office supplies as needed for the staff at the Museum building
  • keep a systematic file of records, reports, and correspondence as directed
  • assist, maintain, and address all other responsibilities and duties assigned by Museum Manager and Educator
  • assist Curator with exhibits, labels, and collection projects when assigned by immediate supervisor
  • accurately enter data into the financial software systems as assigned by immediate supervisor
  • maintain a working knowledge of the POS system and the daily duties of that system including a cash drawer, cash daily sheets, processing income and deposits
  • provide a high quality of customer service in a professional manner to the internal customer that will facilitate team building and exceptional customer service to the external customer
  • follow the Wheaton Park District and Museum policies, procedures, and guidelines

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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