Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $1.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
partner ownership program
Job Description
H-E-B is a distinguished leader in the food retail industry, recognized as one of the largest independently owned food retailers in the United States. With a robust presence of over 400 stores across Texas and Mexico, H-E-B boasts annual sales exceeding $31 billion, making it a powerhouse in grocery retail. The company prides itself on innovation, community involvement, and commitment to exceptional service. H-E-B's operations encompass a wide range of retail formats and services, including grocery stores, specialty shops, and its growing Restaurant & Bar business, which marks an exciting expansion into the hospitality sector. This venture aims to blend... Show More
Job Requirements
- Minimum age 18
- 1+ years of experience in customer service
- experience with restaurant Point of Sale (POS) systems preferred
- completion of Alcohol Seller Training/Cash Handling training upon hire
Job Qualifications
- Experience in restaurant Point of Sale (POS) systems
- advanced customer service and communication skills
- working understanding of nutrition values and ingredients
- organization and planning skills
- computer skills
- reading/writing skills
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile while balancing multiple priorities
Job Duties
- Build strong relationships with customers in varying situations
- takes orders from customers
- assists with menu/beverage selections, including alcoholic beverages
- provides detailed information on menu items and specials, and beer and wine
- serves food, drink, and products to guests
- processes cash, check, debit, and credit transactions accurately and quickly
- uses suggestive selling techniques/merchandises effectively to meet guest needs and build department sales
- interacts positively with customers in person, on the phone, or through technology
- assists with catering orders as needed
- addresses complaints
- resolves problems in a way that builds relationships
- models teamwork to ensure a great guest experience
- prepares, packages, merchandises product
- assists in technical areas as needed
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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