Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $79,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Coeur d'Alene Casino Resort Hotel is a premier hospitality and entertainment destination located in Worley, Idaho. It is renowned for its vibrant casino, luxury accommodations, dining experiences, and exceptional customer service. The resort offers various entertainment venues, including multiple restaurants, bars, and event spaces. It prides itself on providing guests with a unique blend of comfort, excitement, and cultural respect, fostering a welcoming environment for both visitors and staff. The Coeur d'Alene Casino Resort Hotel also emphasizes community involvement and respects the traditions and values of the Coeur d'Alene Tribe, which adds a distinctive cultural element to its brand identity.Show More
Job Requirements
- High school diploma or equivalent
- Minimum of three years experience in a full-service restaurant environment
- Must be 19 years of age or older
- Ability to work flexible and variable shifts
- Ability to physically perform medium strength tasks including standing, walking, twisting, and lifting
- Must be able to successfully pass Alcohol ServSafe and Food ServSafe certifications if not currently certified
Job Qualifications
- High school diploma or equivalent
- Minimum three years experience in a full-service restaurant environment
- Multi-unit restaurant management experience preferred
- Prior customer service experience required
- Previous interviewing and hiring experience preferred
- Alcohol ServSafe and Food ServSafe certifications preferred or ability to complete during training
- Must be 19 years of age or older
- Proficiency with Microsoft Word preferred
- Strong cashiering skills
- Ability to work well in a team environment
- Skilled at managing conflict and influencing outcomes
- Strong multitasking, organizational, and presentation skills
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Thorough understanding of progressive discipline theory
- Ability to guide and coach a team
Job Duties
- Supervise restaurant venues by organizing and directing worker training programs
- Resolve personnel problems
- Create schedules
- Discipline employees as needed
- Evaluate employee performance
- Work in any restaurant position as necessary to alleviate labor shortages including food outlet bank and cashiering
- Collaborate with Area Food & Beverage Managers on fiscal budget management
- Remain on restaurant floor throughout shift assisting as required
- Monitor compliance with health and fire regulations regarding food preparation and serving
- Monitor payroll for accuracy
- Investigate and resolve complaints regarding food quality and service
- Complete accurate daily reports at the end of each shift
- Ensure compliance with Idaho State, county, local, and tribal liquor laws
- Correct ticket mistakes in the POS system
- Undertake other projects and duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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