Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $79,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
potential for bonuses
Job Description
The Coeur d'Alene Casino Resort Hotel located in Worley, Idaho, is a premier hospitality and gaming destination known for its vibrant atmosphere, exceptional guest services, and diverse entertainment offerings. As a flagship resort within the region, the establishment not only provides luxury accommodations but also boasts multiple dining venues, gaming options, and event spaces designed to deliver a memorable experience to every visitor. The resort is deeply rooted in the culture and traditions of the Coeur d'Alene Tribe and embraces a strong commitment to community values and employee development. Emphasizing its status as a top employer in the area, the... Show More
Job Requirements
- High school diploma or equivalent
- minimum three years experience in full-service restaurant environment
- ability to work in multiple positions within a restaurant
- knowledge of food safety and liquor laws
- strong leadership and interpersonal skills
- must be at least 19 years old
- capability to manage payroll and schedules
- customer service experience
- ability to resolve conflicts effectively
- proficiency in cashiering
- excellent communication skills
- physical ability to perform medium strength duties including lifting 20 to 50 pounds occasionally
Job Qualifications
- High school diploma or equivalent
- three years previous experience in a full-service restaurant environment
- multi-unit restaurant management experience preferred
- previous customer service experience required
- prior interviewing and hiring experience preferred
- Alcohol ServSafe and Food ServSafe certifications preferred or must successfully pass both classes during the next training cycle
- must be 19 years of age or older
- proficiency with Microsoft Word preferred
- strong cashiering skills required
- must work well in a team environment
- skilled at managing conflict and influencing outcomes
- strong multitasking, organization, and presentation skills
- excellent verbal and written communication skills
- strong problem solving skills
- thorough understanding of the theory of progressive discipline
- ability to guide and coach a team
Job Duties
- Supervise restaurant venues by organizing and directing worker training programs, resolving personnel problems, creating schedules, disciplining employees as needed, and evaluating employee performance
- work in any and all restaurant positions as necessary to alleviate labor shortages including obtaining a food outlet bank and cashiering as necessary
- work closely with Area Food & Beverage Managers on venues fiscal budget
- remain on restaurant floor throughout shift and assist as required to ensure smooth operation
- monitor compliance with health and fire regulations regarding food preparation and serving
- monitor payroll to ensure accuracy
- investigate and resolve complaints regarding food quality and service
- complete accurate daily reports at end of each shift
- ensure food outlet compliance with all Idaho State, county, local, and tribal liquor laws
- correct ticket mistakes in the POS system
- other projects and duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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