Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Job Description
The hiring organization is a multi-store retail and hospitality company that specializes in managing and operating various stores or bars within its network. This establishment is committed to delivering excellent product quality, outstanding customer service, and efficient operational management across multiple locations. With a strong focus on cost control, inventory management, and team leadership, the company aims to maintain high standards of cleanliness, customer satisfaction, and overall store performance. The company culture emphasizes ethics, positive attitudes, and a customer-focused approach, fostering a supportive and professional environment for its employees.
The role offered is that of a Multi-Store Supervisor, a crit... Show More
The role offered is that of a Multi-Store Supervisor, a crit... Show More
Job Requirements
- Must be at least 18 years of age
- minimum 1 year of customer service experience
- minimum 2 years of store supervisor experience
- ServSafe Certification
- TAM Certification
- Sherriff Card
- Food Safety Certification
- other certifications may be required where applicable
Job Qualifications
- Able to work flexible hours including weekends and closing shifts
- excellent communication skills to connect effectively with customers and co-workers
- possess ethics and positive attitude that support company values and culture
- ability to manage a fast-paced, high-volume, clean, customer-focused store
- ability to use a PC
- ability to understand financial reports
- strong time-management skills with ability to multi-task, prioritize and organize
- excellent leadership and organizational skills with attention to detail
- proven track record of exceptional customer service
Job Duties
- Control cost of goods, variances and inventories within the stores and bars
- responsible for inventory control including daily and periodic item counting, checking in received items and stocking
- ensure appropriate inventory and ordering systems are in place
- staff and schedule appropriately to control labor costs
- ensure proper cash handling and deposit procedures are followed
- place cash orders for additional change
- measure, diagnose and correct cash management issues
- ensure product quality, store cleanliness, maintenance and security standards are met
- verify and secure price or menu changes are correctly reflected in POS
- train, coach and develop crew members
- delegate tasks to team and provide follow-up
- hold team accountable for their performance with coaching and counseling as needed
- provide effective, open and consistent communication on goals during team meetings while recognizing positive contributions
- educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures
- contribute to the hiring of crew members
- ensure team provides fast, friendly and accurate service
- contribute to crew members' performance reviews
- effectively handle customer issues
- measure customer satisfaction and execute plan to improve both satisfaction and loyalty
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter