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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Our client, a leading fast-food franchise with a strong presence in the Orlando and Miami areas, is seeking multiple Multi Unit Restaurant Managers due to substantial business growth. This established company is recognized for its commitment to quality food, excellent customer service, and operational excellence. Operating under well-known brand standards, it has earned a loyal customer base and maintains high standards of restaurant operations across its locations.
As a Multi Unit Restaurant Manager, you will play a pivotal role in leading a portfolio of 5-8 restaurants within the franchise. This leadership position involves guiding and supporting restaurant managers an... Show More
As a Multi Unit Restaurant Manager, you will play a pivotal role in leading a portfolio of 5-8 restaurants within the franchise. This leadership position involves guiding and supporting restaurant managers an... Show More
Job Requirements
- 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
- basic computer skills
- fluent in spoken and written English
- basic math and financial management
- ability to work in fast-paced environments
- excellent communication skills
- valid work authorization
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Guest focused
- Ability to train and develop a team
- Time management
- Problem solving
- Motivating others
Job Duties
- Position Title: Multi Unit Restaurant Manager
- Generally Reports To: Franchisee/District Manager/Director of Operations
- A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants
- A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards
- Able to perform all duties of restaurant team members and restaurant managers
- Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards
- Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
- Understand local marketing area and competitor trends
- Establish sales and service goals with franchise owners and restaurant managers
- Provides great guest service and resolves issues
- Lead team meetings
- Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives
- Ensure that restaurants correctly execute new products and processes in a marketing window
- Develop business plans for their portfolio and develop action plans with franchise owners
- Drive a clear vision and clearly communicates to the team
- Engages with Dunkin’ Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop restaurant managers
- Plan, monitor, appraise and review restaurant employee performance
- Manage and coordinate the Restaurant Management team to support their restaurant performance & execution
- Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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