Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Our company is a prominent franchise organization within the hospitality and quick-service restaurant industry, focused on delivering exceptional guest experiences across multiple locations. Known for its commitment to quality and customer satisfaction, the brand comprises numerous restaurants that emphasize operational excellence and innovative service. The franchise operates within a competitive market, catering to a broad audience and evolving customer preferences, and continually strives for growth through strong leadership and strategic management. Each franchise unit is independently operated, ensuring tailored local management while benefiting from the established reputation and resources of the parent company. The company fosters a dynamic, fast-paced work... Show More
Job Requirements
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
- College degree preferred
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
- College degree preferred
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Guest focused
- Ability to train and develop a team
- Time management
- Problem solving
- Motivating others
Job Duties
- Able to perform all duties of restaurant team members and restaurant managers
- Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards
- Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
- Understand local marketing area and competitor trends
- Establish sales and service goals with franchise owners and restaurant managers
- Provides great guest service and resolves issues
- Lead team meetings
- Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives
- Ensure that restaurants correctly execute new products and processes in a marketing window
- Develop business plans for their portfolio and develop action plans with franchise owners
- Drive a clear vision and clearly communicates to the team
- Engage with Dunkin' Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop restaurant managers
- Plan, monitor, appraise and review restaurant employee performance
- Manage and coordinate the Restaurant Management team to support their restaurant performance and execution
- Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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