Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,000.00 - $110,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k
Employee assistance program
Job Description
SSP America is a leading operator of food and beverage brands in travel locations, including airports, train stations, and other high-traffic venues. As part of an international company, SSP America is known for delivering exceptional dining experiences through a wide variety of well-known brands and unique concepts designed specifically for travelers. At Seattle Tacoma International Airport (SEA), SSP offers dynamic, multi-brand food services that cater to millions of passengers every year. With an emphasis on quality, service, and operational excellence, SSP America creates a vibrant work environment that challenges and rewards talented professionals.
The role of Multi-Unit Restaurant M... Show More
The role of Multi-Unit Restaurant M... Show More
Job Requirements
- Minimum seven (7) years in restaurant/food service in a management/supervisory capacity
- Minimum five (5) years in a Restaurant General Manager capacity in a full-service restaurant with bar environment required
- Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired
- Proficient level of computer literacy, including MS Office and POS systems
- High School Diploma or equivalent
Job Qualifications
- Minimum seven (7) years in restaurant/food service in a management/supervisory capacity
- Minimum five (5) years in a Restaurant General Manager capacity in a full-service restaurant with bar environment required
- Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired
- Full Service and Quick Service restaurant experience preferred
- Culinary background is desirable
- Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems
- Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities
- Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members
- Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports
- P&L expert level with ability to teach and coach General Managers
- High School Diploma or equivalent, associate's degree or equivalent coursework preferred
Job Duties
- Manage all front of house and kitchen activities
- Manage, supervise and evaluate General Managers' performances through follow-up to ensure proper completion of assigned tasks and goals and provide feedback including disciplinary action
- Ensure food quality and standards
- maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications
- Optimize food and labor costs to maximize profitability
- Recruit, train, and communicate with team of Food Travel Experts
- Develop, plan and assign daily goals, tasks, and assignments
- Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment
- Maintain adherence to all company policies and procedures, as well as state health/sanitation standards
- Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels
- Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling, and payroll
- Assist in monitoring sales performance through the analysis of sales reports and comparison shopping
- Address routine issues and escalate complex problems to higher management as necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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