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McDonald’s

Multi Unit Operations Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

College Tuition Assistance
valuable job training
Retirement benefits
flexible scheduling
Career advancement opportunities
Supportive team environment
inclusive company culture

Job Description

This job opportunity is with a restaurant owned and operated by an independent franchisee, separate from McDonald's USA. The establishment strives to provide a rewarding work environment where employees can build a fulfilling career with significant opportunities for advancement. As a part of this franchise, the focus is on delivering quality food and exceptional customer service in a fast-paced and dynamic quick service restaurant setting. The independent franchisee is committed to creating an inclusive culture that supports personal growth, skill development, and educational pursuits for its team members.

The role offered is an Operations Supervisor position, which is integra... Show More

Job Requirements

  • must have multi-unit experience
  • dynamic leader with team building skills
  • reinforce accountability amongst locations to company standards and policies
  • maintain exceptional food safety practices
  • work closely with General Managers and Director of Operations on brand standards, labor, food cost, and scheduling
  • uphold building and property standards of each location
  • staff each store with fully trained and certified management team
  • develop managers continuously
  • maintain a low turnover rate by retaining and developing management staff

Job Qualifications

  • previous area supervisor or operations supervisor experience
  • experience running high volume quick service restaurant locations
  • strong leadership and team building skills
  • ability to reinforce accountability and uphold company standards
  • knowledge of food safety best practices
  • experience managing labor, food costs, and scheduling
  • ability to develop management teams
  • excellent communication and coaching skills
  • background in hospitality or retail is a plus

Job Duties

  • run a patch of profitable restaurants and ensure they meet McDonald's quality, service, and cleanliness standards
  • work with General Managers and Shift Managers to set and achieve restaurant goals
  • lead and develop General Managers and Shift Managers with coaching and direction
  • hire and develop Department, Shift Managers, and crew members
  • reinforce accountability to company standards and policies
  • maintain exceptional food safety practices at all locations
  • manage labor, food cost, and scheduling in collaboration with the General Managers and Director of Operations
  • uphold building and property standards at each location
  • staff each restaurant with fully trained and certified management teams
  • focus on the continuous development of all management levels
  • maintain a low turnover rate by retaining and developing management staff

Job Qualifications

Experience

Expert Level (7+ years)

Job Location