Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Our company is a dynamic multi-store operation specializing in the hospitality and food service industry, renowned for delivering exceptional product quality and outstanding customer experiences across all our venues. We manage several retail stores and bars, each designed to offer a unique and memorable experience to our diverse clientele. With a focus on operational excellence, inventory control, and top-tier customer service, we continuously strive to maintain high standards throughout our establishments.\n\nWe are currently seeking a dedicated and proactive Multi-Store Supervisor to oversee the daily operations of multiple stores. This full-time in-person position offers a competitive salary starting from $60,000 per... Show More
Job Requirements
- Must be at least 18 years of age
- Minimum 1 year of customer service experience
- Minimum 2 years of store supervisor experience
- ServSafe Certification
- TAM Certification
- Sherriff Card
- Food Safety Certification
- Ability to frequently reach, feel, bend, stoop, carry, manipulate data and key in data
- Ability to work in both warm and cool environments, indoors and outdoors
- Ability to tolerate high noise levels
- Exposure to food, liquor, mixing devices, drink machines, water, sanitizers, cleaning products, knives and slippery floors
- Must be able to lift and carry up to 25 lbs
Job Qualifications
- Able to work flexible hours including weekends and closing shifts
- Excellent communication skills
- Possess ethics and positive attitude supporting company values and culture
- Ability to manage fast-paced, high-volume, customer-focused stores
- Ability to use a PC
- Ability to understand financial reports
- Strong time-management skills with ability to multi-task, prioritize and organize
- Excellent leadership and organizational skills with attention to detail
- Proven track record of exceptional customer service
Job Duties
- Control cost of goods, variances and inventories within the stores and bars
- Responsible for inventory control including daily and periodic item counts, checking in received items, and stocking
- Ensure inventory and ordering systems are in place
- Staff and schedule appropriately to control labor costs
- Ensure proper cash handling and deposit procedures are followed
- Place cash orders for additional change
- Measure, diagnose and correct cash management issues
- Ensure product quality, store cleanliness, maintenance and security standards are met
- Verify and secure price or menu changes are correctly reflected in POS
- Train, coach and develop crew members
- Delegate tasks to team and provide follow-up
- Hold team accountable for their performance, providing coaching and counseling as needed
- Provide effective, open and consistent communication on goals during team meetings while recognizing positive contributions
- Educate team on and enforce personnel policies, labor laws, security and safety procedures
- Contribute to hiring of crew members
- Ensure team provides fast, friendly and accurate service
- Contribute to crew members' performance reviews
- Effectively handle customer issues
- Measure customer satisfaction and execute plans to improve satisfaction and loyalty
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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