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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Job Description
The hiring establishment is a dynamic multi-store operation specializing in retail and hospitality services. Renowned for its commitment to quality, customer satisfaction, and operational excellence, this company operates multiple stores that require skilled leadership to ensure smooth daily functioning and long-term success. With a focus on inventory management, cost control, and outstanding customer service, the company prides itself on creating a productive environment where both employees and customers feel valued and engaged. This establishment employs a dedicated team of professionals who uphold the highest standards across all operational aspects including cash management, staff scheduling, and product quality assurance. It is... Show More
Job Requirements
- Must be at least 18 years of age
- Minimum 1 year of customer service experience
- Minimum 2 years of store supervisor experience
- ServSafe Certification
- TAM Certification
- Sherriff Card
- Food Safety Certification
- Able to work flexible hours including weekends and closing shifts
- Ability to use a PC
- Ability to understand financial reports
- Strong time-management skills
- Excellent communication skills
- Excellent leadership and organizational skills
- Proven track record of exceptional customer service
- Possess ethics and positive attitude supporting company values and culture
Job Qualifications
- Able to work flexible hours including weekends and closing shifts
- Excellent communication skills to connect effectively with customers and co-workers
- Possess ethics and positive attitude supporting company values and culture
- Ability to manage a fast-paced, high-volume, clean, customer-focused store
- Ability to use a PC
- Ability to understand financial reports
- Strong time-management skills with ability to multi-task, prioritize, and organize
- Excellent leadership and organizational skills with attention to detail
- Proven track record of exceptional customer service
- Must be at least 18 years of age
- Minimum 1 year of customer service experience
- Minimum 2 years of store supervisor experience
- ServSafe Certification
- TAM Certification
- Sherriff Card
- Food Safety Certification
- Other certifications may be required where applicable
Job Duties
- Control cost of goods, variances and inventories within the stores/bars
- Responsible for inventory control including daily, weekly, and monthly counting of items and stocking
- Ensure appropriate inventory and ordering systems are in place
- Staff and schedule appropriately to control labor costs
- Ensure proper cash handling and deposit procedures are followed
- Place cash orders for additional change
- Measure, diagnose and correct cash management issues
- Ensure product quality, store cleanliness, maintenance and security standards are met
- Verify and secure price or menu changes are reflected correctly in POS
- Train, coach and develop crew members
- Delegate tasks to team and provide follow-up
- Hold team accountable for their performance and provide coaching and counseling as needed
- Provide effective, open, and consistent communication on goals during team meetings while recognizing positive contributions
- Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures
- Contribute to the hiring of crew members
- Ensure team provides fast, friendly, and accurate service
- Contribute to crew members' performance reviews
- Effectively handle customer issues
- Measure customer satisfaction and execute plan to improve satisfaction and loyalty
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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