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Papa Murphy's

Multi Unit Manager

Des Moines, IA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
vacation
Monthly bonus pay
Cell phone reimbursement
Automatic salary raises
Professional training
Paid Time Off

Job Description

BES-t Investments LLC, a franchisee of Papa Murphy's, operates several Papa Murphy's pizza stores, a well-established and beloved pizza take-and-bake chain known for its fresh ingredients and quality service. Unlike traditional pizza delivery or dine-in restaurants, Papa Murphy's emphasizes a unique take-and-bake model that allows customers to enjoy fresh, high-quality pizza baked in their own ovens at home. This franchisee operates multiple store locations in Iowa, offering a professional and dynamic work environment dedicated to leadership development and personal growth within the service industry.

The company is committed to turning traditional management structures upside down by fostering an environment whe... Show More

Job Requirements

  • Must be able to travel by air and car for business purposes
  • ability to complete reports on time
  • maintain prompt and regular attendance
  • regularly stand and walk, use hands for handling or feeling, reach with arms
  • occasionally bend, stoop, kneel or crouch
  • able to lift and move up to 30 pounds
  • must be a high school graduate or hold GED
  • must have at least 2 years of relevant management experience
  • must hold ServSafe Certification
  • demonstrate integrity and honesty
  • clear criminal background check
  • able to supervise multiple locations
  • proficient in communication
  • strong customer service orientation
  • basic computer and math skills
  • knowledge of financial operations

Job Qualifications

  • High school diploma or GED
  • minimum 2 years operations experience as a manager in a Papa Murphy's or similar store
  • preferred multi-unit management experience
  • ServSafe Certification
  • ability to pass a criminal background check
  • demonstrated integrity and strong leadership
  • ability to supervise multiple managers and team members
  • excellent verbal and written communication skills
  • strong customer service skills
  • basic computer proficiency including MS Word, Excel, Outlook, and POS systems
  • basic reading and math skills
  • knowledge of store financials including P & L, break-even analysis, food and labor cost analysis

Job Duties

  • Oversee efficient and cost-effective operation of multiple Papa Murphy's stores
  • inspect prep areas and equipment to ensure sanitary standards
  • review and confirm accuracy of reports including food cost, sales, and labor hours
  • coordinate with Store Managers to optimize operations and maintain fair treatment of employees
  • assist with pizza assembly and front-of-house operations as needed
  • monitor cash procedures and ensure accuracy of bank deposits and cash drawers
  • enforce accountability for promotion coupons and gift certificates reconciliation
  • approve and monitor weekly personnel schedules
  • use QSC reports to improve operational levels
  • communicate store status consistently to supervisors
  • hold Store Managers accountable for recruitment, training, and retention
  • conduct performance evaluations and handle disciplinary actions
  • ensure compliance with labor laws
  • manage guest feedback and resolve customer concerns professionally
  • participate in sales building and local marketing activities
  • maintain professional appearance and adherence to grooming standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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