Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Flexible Hours
competitive pay
cool uniform
Paid Time Off
Health Insurance
employee training
Career growth opportunities
Job Description
JD Franks Group is a reputable company associated with the iconic SONIC Drive-In brand, known for delivering a unique dining experience that embodies the fun and convenience of classic drive-in restaurants with a modern twist. SONIC has built its reputation on friendly service, quality food, and a vibrant corporate culture that emphasizes employee satisfaction and guest happiness. By combining nostalgic elements of the past with contemporary operational standards, SONIC continues to be a leader in the quick-service restaurant (QSR) industry across multiple locations. The company prides itself on fostering an engaging workplace that offers flexible hours, competitive pay, and appealing... Show More
Job Requirements
- High school diploma or equivalent
- minimum three years of restaurant management experience
- experience in quick-service restaurant preferred
- experience managing shifts without supervision
- multi-unit supervision experience preferred
- availability to work at least five days a week including irregular hours, nights, weekends, and holidays
- knowledge of recruiting, interviewing, and selection practices
- familiarity with federal and state labor laws and local health regulations
- strong leadership and supervisory abilities
- effective verbal and written communication skills
- basic accounting and computer proficiency
- ability to follow directions and work autonomously
- ability to multi-task and solve problems
- problem-solving, decision-making, and conflict-resolution skills
- compliance with company appearance, uniform, and hygiene standards
Job Qualifications
- High school diploma or equivalent
- advanced studies in business, restaurant management, or related fields preferred
- minimum of three years of restaurant management experience, preferably in quick-service restaurants
- experience running shifts without supervision
- multi-unit supervision experience preferred
- knowledge of recruiting, interviewing, and selection practices
- knowledge of federal and state labor laws as well as local health and sanitation regulations
- leadership and supervisory skills
- effective verbal and written communication skills
- basic accounting and computer skills
- problem-solving, decision-making, and conflict-resolution skills
Job Duties
- Manages, trains, and coaches working partners and general managers and conducts management orientation
- directs and assigns employees as needed to ensure all aspects of service meet operational standards
- oversee multiple drive-in employees and management in performing all duties in the basic stations during a shift to ensure preparation, temperature, packaging, appearance, presentation, taste, and service of all menu items meet operational standards
- adheres to and monitors management compliance of the drive-in employee handbook, policies, and practices
- takes appropriate action to address employee issues and policy violations and immediately reports all such issues to immediate supervisor
- reviews employee and drive-in management work schedules to ensure continuous ability to serve guests according to policy and law
- monitors multiple drive-in cost control procedures for food, labor, paper, and inventory and takes corrective action when necessary
- monitors vendor performance and takes corrective action when necessary
- audits employment-related and payroll records
- reinforces guest-first approach to drive-in management
- responds to escalated guest requests and complaints respectfully and takes corrective action
- recruits, interviews, and hires management team members to achieve proper staffing levels
- approves compensation levels of drive-in employees and managers within guidelines
- prepares all necessary operational reports and develops action plans to resolve financial or sales trends
- develops and implements a marketing plan for the region
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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