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Genesis Global Group

Multi-Unit Hospitality Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $68,500.00 - $69,000.00
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Work Schedule

Flexible
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Benefits

competitive salary
Flexible Schedule
comprehensive training
paid sick and vacation time
great discount program

Job Description

Genesis Hospitality & Dining (GHD) is a renowned hospitality company that operates under the umbrella of Genesis Global Group. Established with a mission to deliver exceptional dining and hospitality experiences, GHD specializes in managing diverse hospitality venues that encompass both front and back-end operations. The company prides itself on maintaining high standards of service quality, ensuring customer satisfaction, and fostering a culture of excellence in all its divisions. GHD is committed to promoting sustainable business practices while simultaneously driving profit growth through strategic management and operational efficiency. With a strong emphasis on employee development and innovation, Genesis Hospitality & Dining... Show More

Job Requirements

  • Previous working experience as multi-unit hospitality manager or assistant multi-unit hospitality manager for three years
  • Working experience in customer service or sales or working experience in kitchen operation
  • Knowledge of the best practices and procedures for customer service and kitchen operations
  • Culinary experience including pastry is a plus
  • Bar management, wine knowledge or sommelier experience are a plus
  • Hands-on experience with MS Office and relevant software
  • Excellent communication, leadership, relationship building and interpersonal skills
  • Problem-solving aptitude
  • BA in hospitality management or a related field is a plus
  • Understanding of costs in P&L reports and controls on those costs
  • Organizational ability

Job Qualifications

  • Previous working experience as multi-unit hospitality manager or assistant multi-unit hospitality manager for three years
  • Working experience in customer service or sales or working experience in kitchen operation
  • Knowledge of the best practices and procedures for customer service and kitchen operations
  • Culinary experience including pastry is a plus
  • Bar management, wine knowledge or sommelier experience are a plus
  • Hands-on experience with MS Office and relevant software
  • Excellent communication, leadership, relationship building and interpersonal skills
  • Problem-solving aptitude
  • BA in hospitality management or a related field is a plus
  • Understanding of costs in P&L reports and controls on those costs
  • Organizational ability

Job Duties

  • Hire qualified personnel when needed
  • Organize and coordinate people and operations
  • Supervise and oversee staff members
  • Check supplies and equipment quantity and quality
  • Ability to cover for various hospitality personnel in their absence
  • Develop and communicate standard operating procedures
  • Establish standards for customer service
  • Ensure adherence to relevant legal, health, and safety regulations and guidelines
  • Keep and update relevant documents and records
  • Perform all projects that are assigned by the GH Director
  • Monitor social media platforms
  • Monitor online reviews and GH responses
  • Liaison between Genesis Hospitality and Genesis core services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location