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Genesis Global Group

Multi-Unit Hospitality Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $71,300.00 - $71,800.00
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Work Schedule

Flexible
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Benefits

competitive salary
Flexible Schedule
comprehensive training
paid sick and vacation time
great discount program

Job Description

Genesis Hospitality & Dining (GHD) is a prominent division within Genesis Global Group, known for delivering exceptional hospitality services across multiple sectors. As a dedicated hospitality company, GHD specializes in managing and operating various dining and hospitality facilities, ensuring outstanding service quality and customer satisfaction. Renowned for its commitment to excellence, ethics, and innovation, Genesis Hospitality & Dining plays a pivotal role in the overall hospitality landscape, catering to a diverse clientele with a deep understanding of market trends and customer needs. This company embraces modern management techniques and sustainable practices, allowing it to remain competitive and foster a welcoming,... Show More

Job Requirements

  • Previous working experience as multi-unit hospitality manager or assistant multi-unit hospitality manager for three years
  • working experience in customer service or sales or working experience in kitchen operation
  • knowledge of the best practices and procedures for customer service and kitchen operations
  • hands-on experience with MS Office and relevant software
  • excellent communication, leadership, relationship building and interpersonal skills
  • problem-solving aptitude
  • organizational ability

Job Qualifications

  • Previous working experience as multi-unit hospitality manager or assistant multi-unit hospitality manager for three years
  • working experience in customer service or sales or working experience in kitchen operation
  • knowledge of the best practices and procedures for customer service and kitchen operations
  • hands-on experience with MS Office and relevant software
  • excellent communication, leadership, relationship building and interpersonal skills
  • problem-solving aptitude
  • BA in hospitality management or a related field is a plus
  • understanding of costs in P&L reports and controls on those costs
  • organizational ability
  • culinary experience including pastry is a plus
  • bar management, wine knowledge or sommelier experience are a plus

Job Duties

  • Hire qualified personnel when needed
  • organize and coordinate people and operations
  • supervise and oversee staff members
  • check supplies and equipment quantity and quality
  • ability to cover for various hospitality personnel in their absence
  • develop and communicate standard operating procedures
  • establish standards for customer service
  • ensure adherence to relevant legal, health, and safety regulations and guidelines
  • keep and update relevant documents and records
  • perform all projects that are assigned by the GH Director
  • monitor social media platforms
  • monitor online reviews and GH responses
  • liaison between Genesis Hospitality and Genesis core services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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