Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,700.00 - $71,200.00
Work Schedule
Flexible
Benefits
competitive salary
Flexible Schedule
comprehensive training
Paid sick time
Paid vacation time
great discount program
Job Description
Genesis Hospitality & Dining (GHD) is a dynamic and forward-thinking company operating within the hospitality industry, dedicated to delivering exceptional dining experiences through its diverse range of dining establishments and hospitality services. As part of the broader Genesis Global Group, Genesis Hospitality is committed to upholding the highest standards of service excellence, leveraging innovative management strategies and a strong customer-focused approach. GHD is recognized for its vibrant work culture that promotes growth, inclusivity, and continuous development for its employees. Their operations are designed to meet the evolving needs of the hospitality sector, combining culinary expertise with stellar customer service to... Show More
Job Requirements
- Previous working experience as multi-unit hospitality manager or assistant multi-unit hospitality manager for three years
- Working experience in customer service or sales (front end) or working experience in kitchen operation (back end)
- Knowledge of the best practices and procedures for customer service and kitchen operations
- Culinary experience including pastry is a plus
- Bar management, wine knowledge or sommelier experience are a plus
- Hands-on experience with MS Office and relevant software
- Excellent communication, leadership, relationship building and interpersonal skills
- Problem-solving aptitude
- BA in hospitality management or a related field is a plus
- Understanding of costs in P&L reports and controls on those costs
- Organizational ability
Job Qualifications
- Previous working experience as multi-unit hospitality manager or assistant multi-unit hospitality manager for three years
- Working experience in customer service or sales (front end) or working experience in kitchen operation (back end)
- Knowledge of the best practices and procedures for customer service and kitchen operations
- Culinary experience including pastry is a plus
- Bar management, wine knowledge or sommelier experience are a plus
- Hands-on experience with MS Office and relevant software
- Excellent communication, leadership, relationship building and interpersonal skills
- Problem-solving aptitude
- BA in hospitality management or a related field is a plus
- Understanding of costs in P&L reports and controls on those costs
- Organizational ability
Job Duties
- Hire qualified personnel when needed
- Organize and coordinate people and operations
- Supervise and oversee staff members
- Check supplies and equipment quantity and quality
- Ability to cover for various hospitality personnel in their absence
- Develop and communicate standard operating procedures
- Establish standards for customer service
- Ensure adherence to relevant legal, health, and safety regulations and guidelines
- Keep and update relevant documents and records
- Perform all projects that are assigned by the GH Director
- Monitor social media platforms
- Monitor online reviews and GH responses
- Liaison between Genesis Hospitality and Genesis core services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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