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Multi-Unit Hospitality Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,700.00 - $71,200.00
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Work Schedule

Flexible
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Benefits

competitive salary
Flexible Schedule
comprehensive training
paid sick and vacation time
great discount program

Job Description

Genesis Hospitality & Dining (GHD) is a distinguished entity within the hospitality industry, known for its commitment to excellence and seamless management of multiple dining and hospitality services. As a part of Genesis Global Group, a reputable conglomerate with diverse interests, GHD specializes in delivering top-tier hospitality experiences through its varied venues and services. The company is deeply invested in upholding high standards in customer service, operational efficiency, and innovative management practices. GHD prides itself on fostering an environment that values collaboration, leadership, and continuous improvement, making it a sought-after workplace for hospitality professionals.

The role of a Multi-Unit Hospit... Show More

Job Requirements

  • previous working experience as Multi-Unit Hospitality manager or Assistant Multi-Unit Hospitality Manager for three (3) years
  • working experience in customer service or sales (front end) or working experience in kitchen operation (back end)
  • knowledge of the best practices and procedures for customer service and kitchen operations
  • ability to cover for various hospitality personnel in their absence
  • excellent communication, leadership, relationship building and interpersonal skills
  • problem-solving aptitude
  • hands-on experience with MS Office and relevant software
  • understanding of costs in P&L reports and controls on those costs
  • organizational ability

Job Qualifications

  • previous working experience as Multi-Unit Hospitality manager or Assistant Multi-Unit Hospitality Manager for three (3) years
  • working experience in customer service or sales (front end) or working experience in kitchen operation (back end)
  • knowledge of the best practices and procedures for customer service and kitchen operations
  • culinary experience including pastry is a plus
  • bar management, wine knowledge or sommelier experience are a plus
  • hands-on experience with MS Office and relevant software
  • excellent communication, leadership, relationship building and interpersonal skills
  • problem-solving aptitude
  • BA in hospitality management or a related field is a plus
  • understanding of costs in P&L reports and controls on those costs
  • organizational ability

Job Duties

  • hire qualified personnel when needed
  • organize and coordinate people and operations
  • supervise and oversee staff members
  • check supplies and equipment quantity and quality
  • ability to cover for various hospitality personnel in their absence
  • develop and communicate standard operating procedures
  • establish standards for customer service
  • ensure adherence to relevant legal, health, and safety regulations and guidelines
  • keep and update relevant documents and records
  • perform all projects that are assigned by the GH Director
  • monitor social media platforms
  • monitor online reviews and GH responses
  • liaison between Genesis Hospitality and Genesis core services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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