Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $83,534.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid training
Premium health insurance
Dental Insurance
Vision Insurance
Paid Maternity Leave
401k Match
Tuition Reimbursement
50% off Verizon Service
Referral Bonus
Frequent Contests
Career advancement opportunities
Job Description
Victra is the largest Verizon authorized retailer in the United States, known for its dynamic retail presence and commitment to exceptional customer service. As a company, Victra focuses on delivering high-quality telecommunications products and services while fostering a collaborative and inclusive work environment. The company values performance, collaboration, integrity, innovation, and celebration, which collectively define its corporate culture and operational success. Victra places a strong emphasis on employee development, providing extensive training and career advancement opportunities to its workforce. This approach ensures that the team members are well-equipped to meet customer needs, achieve sales goals, and thrive in a competitive... Show More
Job Requirements
- Ability to lift ten pounds
- Ability to stand for long periods of time
- Successful completion of a 4-day New Hire University (NHU) training program within 2 weeks of start date
- Successful completion of a 3-day General Manager University (SMU) training program within 30 days of NHU
- Availability for occasional overnight travel for training at the company’s expense
Job Qualifications
- 1-3 years of experience in a retail sales environment
- 2 years in a leadership/supervisory role
- Management experience in a commissions-based sales environment
- Proven track record of achieving challenging team and individual sales goals
- Balanced multiple opposing priorities in a multifaceted environment
- Set goals, evaluated performance, and developed a high performing team
- Basic interview skills and enhanced staffing knowledge
- High school diploma or GED
- One or more years of customer service, preferably in a retail or sales environment
- Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
- At least 18 years of age
- Legally authorized to work in the United States
Job Duties
- Building, developing, and mentoring your sales team
- Working through teams to teach, coach and follow our sales process with Every Guest Every Time
- Attracting and retaining top caliber employees
- Brand advocate for Victra
- Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives
- Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store
- Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully
- Developing and implementing sales tools and initiatives
- Maintaining the performance of your store by running retail inventory compliance
- Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports
- Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base
- Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
- Owning all guest escalations and providing a timely resolution
- Clearly communicating company objectives and priorities to team members and providing timely follow up
- Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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