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Victra

Multi Unit General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $69,572.00
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Work Schedule

Weekend Shifts
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Benefits

Paid training
Premium health insurance
Dental Insurance
Vision Insurance
Paid Maternity Leave
401k Match
Tuition Reimbursement
employee discount
Referral Bonus
Frequent Contests
Career advancement opportunities

Job Description

Victra is the largest Verizon authorized retailer in the United States, known for delivering top-quality wireless products and services to customers nationwide. As a dynamic retail organization, Victra prides itself on its commitment to exceptional customer service, a high-performance retail environment, and fostering growth opportunities for its employees. By combining innovative solutions with a customer-centered approach, Victra has built a strong presence in the telecommunications retail industry, offering unparalleled expertise on Verizon products, services, and plans. The company culture at Victra emphasizes performance, collaboration, integrity, innovation, and celebration, making it a vibrant and supportive workplace for those who aspire to... Show More

Job Requirements

  • High school diploma or GED
  • 1-3 years of experience in retail sales
  • 2 years of supervisory or leadership experience
  • Management experience in commission-based sales
  • Proven sales goal achievement
  • Ability to balance multiple priorities
  • Basic interviewing and staffing skills
  • Customer service experience
  • Willingness to work flexible hours including evenings and weekends
  • Must be 18 years or older
  • Legal authorization to work in the United States
  • Ability to lift ten pounds
  • Ability to stand for long periods

Job Qualifications

  • 1-3 years of experience in a retail sales environment
  • 2 years in a leadership/supervisory role
  • Management experience in a commissions-based sales environment
  • Proven track record of achieving challenging team and individual sales goals
  • Balanced multiple opposing priorities in a multifaceted environment
  • Set goals, evaluated performance, and developed a high performing team
  • Basic interview skills and enhanced staffing knowledge
  • High school diploma or GED
  • One or more years of customer service, preferably in a retail or sales environment
  • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
  • At least 18 years of age
  • Legally authorized to work in the United States

Job Duties

  • Building, developing, and mentoring your sales team
  • Working through teams to teach, coach and follow our sales process with Every Guest Every Time
  • Attracting and retaining top caliber employees
  • Brand advocate for Victra
  • Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives
  • Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store
  • Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully
  • Developing and implementing sales tools and initiatives
  • Maintaining the performance of your store by running retail inventory compliance
  • Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports
  • Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base
  • Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
  • Owning all guest escalations and providing a timely resolution
  • Clearly communicating company objectives and priorities to team members and providing timely follow up
  • Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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