Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,094.00 - $83,750.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading global provider of food and beverage services and retail offerings for travel venues, including airports, highways, and cultural attractions. With a widespread presence in North America and worldwide, HMSHost operates a diverse portfolio of restaurant and retail concepts designed to cater to the needs of millions of travelers each year. The company emphasizes a dedication to customer service excellence, operational efficiency, and innovative growth within the travel hospitality industry. HMSHost is committed to fostering an inclusive work environment where employees can develop their career paths in a dynamic and fast-paced setting. The company values teamwork, leadership... Show More
Job Requirements
- Documented multi-unit restaurant management experience
- strong organizational and leadership skills
- ability to work varied and rotating schedules including early mornings, peak hours, and late shifts
- excellent problem-solving and decision-making abilities
- proficiency in reading and understanding menus, brand standards, and policy documents
- effective interpersonal and communication skills
- compliance with safety and health regulations
- ability to use company systems and technologies
- high school diploma or equivalent required, college degree preferred
Job Qualifications
- Minimum 8-10 years of overall restaurant experience
- at least 3 years of concurrent multi-unit, multi-concept management experience for a small zone or 5 years for a large zone
- demonstrated team management and delegation skills
- knowledge of HMSHost policies, products, and operational standards
- ability to interpret financial and operational data
- experience with employee hiring, promotion, and termination
- proficiency with operational tools such as MIV, Crunch Time, and Kronos
- strong communication and leadership skills
- graduation from a food service management or culinary program is a plus
Job Duties
- Open and close restaurants ensuring all opening and closing checklist requirements are met
- schedule managers to maintain leadership presence during operational hours
- provide coaching and support to restaurant staff to achieve business goals
- hold general managers accountable for onboarding, offboarding, and compliance activities
- read and analyze financial and operational reports to monitor zone performance
- collaborate with senior leadership on decisions, strategies, and financial controls
- ensure product availability and oversee vendor relations
- maintain restaurant equipment and schedule repairs
- conduct and coordinate associate training and development
- implement marketing programs and promote employee recognition initiatives
- ensure compliance with all safety, sanitary, and health standards
- resolve customer and staff issues using discretion and judgment
- manage multiple restaurants or points-of-sale within the assigned zone
- promote diversity, inclusion, and engagement among restaurant teams
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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