Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $77,911.00 - $86,568.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training programs
Career growth opportunities
Referral Bonus
Job Description
HMSHost is a global leader in providing food and beverage services in travel venues such as airports, highways, and arenas. As a part of the Dufry Group, HMSHost has a well-established reputation for delivering exceptional customer experiences and operates a diverse portfolio of restaurant brands worldwide. With a strong emphasis on career development and employee welfare, HMSHost offers a dynamic working environment for hospitality professionals looking to advance their careers in the food service and management sectors. The company is headquartered in the United States and operates numerous locations across major airports, including the New Orleans Airport.
The Fo... Show More
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Job Requirements
- Documented experience managing QSR, casual dining, or full-service restaurants in a multi-unit capacity for multiple annual cycles
- Proven ability to lead and hold managers accountable for operational success
- Experience in interviewing, hiring, staff development and performance management
- Ability to work varied and rotating schedules including opening, peak, and closing shifts
- Ability to speak, read and comprehend instructions and policy documents
- Commitment to upholding safety, health, and sanitation standards
- Familiarity with technology systems such as MIV, Crunch Time, and Kronos
- Compliance with company and legal policies regarding employment and workplace conduct
Job Qualifications
- Minimum of 8-10 years overall restaurant experience
- At least 3-5 years of concurrent multi-unit, multi-concept management experience
- Graduation from Food Service Management or Culinary program can substitute part of the experience requirement
- Demonstrated team management and delegation skills
- Knowledge of HMSHost policies, product, service, quality, and operations standards or ability to quickly learn them
- Strong communication skills with ability to read, comprehend and convey instructions
- Ability to analyze financial and operational reports
- Capability to manage multiple priorities effectively
Job Duties
- Open and close restaurants ensuring all closing and opening checklist requirements are executed
- Schedule managers to ensure leadership coverage during all operating hours
- Provide support, coaching and encouragement to restaurant staff
- Conduct interviews and make hiring, termination, and promotion decisions for associates
- Hold General Managers accountable for on-boarding and off-boarding procedures
- Monitor financial and operational data to track progress towards goals
- Collaborate with senior leadership on strategic decisions and communicate company vision to zone leadership
- Implement recognition initiatives to motivate staff
- Manage product availability including ordering, stocking, and vendor relations
- Oversee maintenance and repair of restaurant equipment
- Ensure compliance with safety, health and sanitary regulations
- Train managers and associates in wellness check protocols
- Maintain brand standards and implement marketing programs
- Resolve customer and associate issues using judgment and discretion
- Promote employee engagement and diversity/inclusion initiatives
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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