Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $76,923.00 - $85,470.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral Bonus Program
Job Description
HMSHost, a leading provider of food and beverage services in travel venues, operates at Dallas/Fort Worth International Airport, specifically in Terminal B, Gate B28. Known for its commitment to excellent customer service and operational standards, HMSHost partners with world-renowned brands like Starbucks to deliver high-quality dining experiences to travelers. As a prominent player in the airport concession industry, HMSHost offers dynamic career opportunities, emphasizing personal growth, training, and competitive benefits that cater to diverse employee needs.
This particular role is for a Multi-Unit Food & Beverage Manager I at the Dallas/Fort Worth International Airport location, a key leadership positio... Show More
This particular role is for a Multi-Unit Food & Beverage Manager I at the Dallas/Fort Worth International Airport location, a key leadership positio... Show More
Job Requirements
- Must have documented multi-unit restaurant management experience
- Minimum of 3-5 years multi-unit management depending on zone size
- Overall restaurant experience of 8-10 years
- Ability to work varied and rotating schedules including early mornings, busy periods, and late shifts
- Strong leadership and decision-making skills
- Ability to communicate effectively with restaurant teams and senior leaders
- Must comply with all health, safety, and operational standards
- Ability to analyze financial and operational reports
- Experience in hiring, coaching, and staff development
- Proficiency in restaurant technology systems
Job Qualifications
- Documented experience managing multiple types of restaurants within a zone, including QSR, Casual Dine, and Full Service
- Minimum of 3 years of concurrent multi-unit management experience for small zones, 5 years for large zones
- Overall restaurant experience of 8 to 10 years
- Graduation from Food Service Management or Culinary programs may substitute experience
- Demonstrated team management and delegation skills
- Ability to manage multiple priorities simultaneously
- Knowledge of HMSHost policies and operational standards or ability to learn quickly
- Strong communication skills including reading, writing, and speaking
- Proficient with company tools like MIV, Crunch Time, and Kronos
Job Duties
- Ensures all GMs and staff prepare restaurants for next day opening and execute opening and closing checklists
- Responsible for scheduling managers and ensuring leadership presence during all operating hours
- Provides consistent support, coaching, and encouragement to restaurant staff
- Ensures compliance with diversity and inclusion philosophy among restaurant teams
- Interviews candidates and makes hiring, termination, and promotion decisions
- Holds GMs accountable for onboarding and offboarding processes
- Reads and analyzes financial and operational reports to monitor zone progress
- Collaborates with senior leadership on strategic decisions
- Supports and implements employee recognition initiatives
- Engages with Operations Controller and Director of Operations on financial controls
- Ensures daily product orders are prepared and inventory stocked
- Manages vendor relationships and supply chain issues
- Oversees restaurant equipment maintenance and scheduling of repairs
- Trains staff on company tools and promotes technology adoption
- Maintains knowledge of brand standards and lease agreements
- Develops strategies to increase revenue
- Manages daily activities of zone associates
- Resolves customer and staff issues appropriately
- Provides ongoing feedback reflecting on individual and business goals
- Ensures planned maintenance and addresses repair needs
- Implements marketing programs and promotional activities
- Maintains compliance with all sanitary, safety, and health standards
- Trains managers and associates on wellness and safety protocols
- Escalates loss prevention concerns to appropriate personnel
- Works varied and rotating schedules to cover opening, busy, and closing shifts
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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