Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,976.00 - $77,546.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading provider of food and beverage services in travel venues, including many airports globally. As a part of the Dufry Group, HMSHost operates a diverse portfolio of dining and retail locations offering a variety of cuisines and experiences adapted to the unique needs of busy travelers. With a focus on high standards of quality, customer service, and operational efficiency, HMSHost fosters an environment that supports employee growth and success. The company's commitment to diversity, inclusion, and equal opportunity makes it a premier destination for professionals looking to build rewarding careers in the hospitality and food service industry.... Show More
Job Requirements
- Minimum of 3 years multi-unit management experience with total 8-10 years in restaurant operations for small zones or minimum 5 years multi-unit management for large zones
- Graduation from a Food Service Management or Culinary program may substitute for some experience
- Proven skills in team management, delegation, and issue resolution
- Ability to manage multiple concurrent priorities
- Ability to read and comprehend instructions, policy documents, menus, and brand standards
- Strong interpersonal and communication abilities
- Ability to work varied and rotating schedules including opening, peak, and closing shifts
Job Qualifications
- Demonstrated experience managing multi-unit food service operations
- Proven leadership and team management skills
- Experience in financial and operational data analysis
- Knowledge of HMSHost policies and operational standards or ability to learn quickly
- Strong communication skills
- Ability to adopt and teach new technologies
- Experience with scheduling and staff deployment
- Familiarity with brand standards and compliance requirements
Job Duties
- Ensures all general managers and staff prepare each restaurant for next day opening and execute closing requirements
- Responsible for scheduling managers to ensure leadership presence during all hours
- Provides consistent support, coaching, and encouragement to restaurant staff
- Ensures compliance with diversity and inclusion policies
- Conducts interviews and makes hiring, termination, and promotion decisions
- Holds general managers accountable for onboarding and offboarding of associates
- Monitors financial and operational data to meet zone goals
- Collaborates with senior leadership on strategy and issues
- Develops plans to motivate and recognize staff
- Makes purchasing decisions for repairs and supplies
- Ensures daily orders and inventory are appropriately managed
- Oversees receipt of goods, invoicing, and vendor communications
- Monitors and schedules maintenance of equipment
- Trains staff on brand standards, technology, and procedures
- Manages day-to-day activities and resolves customer and employee issues
- Implements marketing and promotional programs
- Maintains knowledge of health and safety regulations and ensures compliance
- Trains new managers and associates on wellness protocols
- Provides feedback on subordinate leaders and development goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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