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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $64,574.00 - $78,271.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training programs
Referral Bonus
Job Description
HMSHost is a prominent global leader in the food and beverage service industry, primarily operating in airports, travel plazas, and other travel venues. A part of the Avolta Companies, which include Dufry, HMSHost Corporation, and Hudson, the company is dedicated to providing exceptional dining experiences to millions of travelers every year. HMSHost is known for its commitment to quality, innovation, and superior customer service, upholding high standards across its various food and beverage brands worldwide. The company's mission is to serve fresh, convenient, and delicious food options while ensuring operational excellence within high-traffic and fast-paced environments like airports. With a... Show More
Job Requirements
- Minimum 3 years experience managing multi-unit restaurants
- 8 to 10 years overall restaurant experience
- Graduation from food service management or culinary program may substitute some experience
- Proven leadership and delegation abilities
- Ability to communicate effectively with team members and management
- Knowledge of food service operational standards and compliance
- Ability to adapt to a flexible and rotating work schedule
- Strong problem-solving and decision-making skills
- Familiarity with restaurant technology and software tools
- Commitment to upholding health, safety, and sanitation regulations
Job Qualifications
- Documented experience managing multi-unit, multi-concept restaurants
- Minimum 3 to 5 years of concurrent multi-unit management experience depending on zone size
- 8 to 10 years of overall restaurant experience
- Graduation from a Food Service Management or Culinary program is preferred
- Demonstrated skills in team management, delegation, and issue resolution
- Knowledge of HMSHost policies, operations, service, and quality standards
- Ability to read, comprehend, and communicate instructions and policy documents
- Strong leadership and communication skills
- Proficient in using company tools such as MIV, Crunch Time, and Kronos
- Ability to develop and implement creative strategies to increase revenue
Job Duties
- Ensure all restaurants within the zone are clean, staffed, and open for business
- Hold General Managers accountable for executing opening and closing checklists
- Schedule managers to provide leadership coverage during operating hours
- Support and coach restaurant staff to achieve business goals
- Conduct interviews and make hiring, termination, and promotion decisions
- Monitor financial and operational reports to track progress and assign resources
- Collaborate with senior leadership on strategy and communicate company vision
- Implement employee recognition programs and champion employee engagement
- Make purchasing decisions in coordination with branch leadership
- Ensure restaurant equipment is maintained and repairs are scheduled
- Manage product availability, order preparation, and vendor communications
- Train and develop associates on brand standards and operational procedures
- Manage day-to-day activities of associates and resolve operational issues
- Oversee compliance with safety, health, and sanitation standards
- Train new managers and associates on wellness protocols and COVID-19 requirements
- Implement marketing and promotional programs to drive revenue
- Monitor and minimize waste, participate in food donation programs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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