Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $82,200.00 - $148,900.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Bon Appetit Management Company is a renowned contract food service company recognized for its unwavering commitment to delivering great food and outstanding service. Unlike traditional food service operations that rely on corporate recipe books or central commissaries, Bon Appetit empowers its chefs and managers to stay ahead of contemporary culinary trends and innovate their menus. This approach fosters creativity and individuality in every food establishment under its brand. With a culture that champions growth, experimentation, and learning, Bon Appetit offers an exciting and dynamic environment where staff can thrive and develop their skills. The company's operations span multiple locations nationwide,... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 7 years of experience in food service operations leadership
- Experience managing multi-unit or portfolio operations preferred
- Proven track record in food quality, safety, and compliance management
- Strong leadership and mentoring skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Ability to travel annually to multiple sites
- Commitment to upholding brand standards and regulatory compliance
- Ability to work in a fast-paced, deadline-driven environment
- Knowledge of health, safety, and sanitation regulations
- Self-starter with strong organizational skills
Job Qualifications
- Minimum 7 years of food service operations leadership experience
- Multi-site or portfolio management experience preferred
- Preferred 2 years of management experience within Bon Appetit
- Strong culinary knowledge and passion for food quality and presentation
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Exceptional communication, organizational, and analytical skills
- Proven ability to lead cross-functional teams and manage projects
- Ability to work independently and as part of a team under deadlines
- Familiarity with health, safety, and food sanitation standards (OSHA, ADA, ServSafe)
Job Duties
- Design, implement, and oversee SOPs across BOH, FOH, catering, and safety programs
- Collaborate with portfolio National Team to develop, beta test, and implement new programming
- Lead rollout strategies for new initiatives with adherence monitoring
- Conduct regular walk-throughs and audits of FOH and BOH
- Mentor and develop unit leads and General Managers to address challenges
- Uphold compliance and streamline communication across locations
- Travel to audit and train at all portfolio sites
- Contribute to client and leadership reporting
- Track and improve waste recovery and sustainability metrics
- Monitor Food Standards Dashboard for consistency
- Verify food recovery donations documentation
- Develop and maintain operational reporting dashboard
- Identify CAPEX improvements with National Team
- Oversee purchasing projects and revenue growth opportunities
- Implement safety and sanitation training protocols
- Manage safety incident investigations and communications
- Ensure weekly safety and hospitality training completion
- Audit accuracy of reports and logs
- Cascade Red Alerts and ensure timely actions
- Track certifications and inspections compliance
- Maintain labeling and packaging standards
- Conduct PPE check-ins and advise on products
- Verify permitting and inspection currency
- Mentor leadership to build high-performing teams
- Foster a train-the-trainer environment
- Lead hospitality training programs
- Drive training accountability via visits and feedback
- Provide ongoing leadership coaching
- Uphold culture of excellence, sustainability, and hospitality
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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