Multi-Site Assistant General Manager - Club Wyndham La Cascada & Riverside Suites Resort
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, recognized for its dynamic and ever-expanding portfolio of resort, travel club, and lifestyle travel brands. With a mission to put the world on vacation, the company is dedicated to creating exceptional vacation experiences for millions of travelers globally. Innovation and growth are deeply embedded in the company culture, offering a stimulating and enjoyable work environment for its dedicated associates. Every day at Travel + Leisure Co. presents opportunities to learn, grow and contribute to delivering memorable vacations that inspire and satisfy customers. The company prides itself... Show More
Job Requirements
- Bachelor’s degree
- Three to five years of property vacation ownership or hotel management experience
- Proven leadership ability
- Strong analytical skills and ability to handle pressure
- Excellent communication skills
- Ability to maintain confidentiality
- Proficient in Microsoft Office applications
- Knowledge of administrative duties and regulatory standards
- Ability to manage budgets and financial analysis
- Understanding of HOA governance and statutes
- Willingness to travel infrequently for short durations
- Passion for delivering exceptional guest service
- Ability to foster a positive work environment
- Knowledge of front desk, housekeeping, maintenance, and food & beverage departments
- Professional demeanor
Job Qualifications
- Bachelor’s degree
- Associate governance preferred
- Community Association Management Certification preferred
- Hospitality certifications preferred including CMCA, CPR, Certified Pool Operator
- Strong leadership ability with experience in managing work groups
- Excellent written and oral communication skills
- Proven ability to maintain the highest level of customer service
- Knowledge of budget management and financial reporting
- Working knowledge of applicable codes, laws and regulations
- Understanding of Labor Relations where appropriate
- Professional appearance and ability to keep sensitive information confidential
- Proficient in PC skills and Microsoft Office Suite including Word, Excel, PowerPoint
- Three to five years property vacation ownership or hotel management experience with mixed discipline
Job Duties
- Maintain overall operation of the resort including oversight of department managers
- Ensure compliance with company quality, safety, and loss prevention standards through audits and inspections
- Build and maintain positive customer and associate relationships by exhibiting ethics and integrity
- Motivate, coach, train, and retain talent, partnering with Human Resources to address employee relations issues
- Manage financial operations including budgeting, expense analysis, and monthly financial reporting
- Oversee Homeowners Association relationships including governance and contract review
- Initiate and implement strategic initiatives to enhance guest satisfaction and operational processes
- Perform other duties as assigned
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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