Multi-Duty Receptionist - Summit Medical Group at Pistol Creek (Alcoa)

Knoxville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

flexible scheduling

Job Description

Summit Medical Group at Pistol Creek in Alcoa is a well-established healthcare provider known for delivering high-quality medical services to the local community. As a respected part of the healthcare system, Summit Medical Group focuses on patient-centered care, offering a comprehensive range of medical services aimed at improving the health and wellbeing of its patients. The group is dedicated to maintaining a professional, compassionate environment where patients feel valued and respected. They utilize modern technology and efficient processes to enhance the patient experience and ensure smooth operational workflows within their facilities.

The Multi-Duty Receptionist role at Summit Medic... Show More

Job Requirements

High school diploma or equivalent
Minimum one-year experience in a medical office setting preferred
Customer service skills
Ability to manage multiple tasks simultaneously
Dependable and punctual
Ability to maintain confidentiality
Basic computer skills
Strong communication skills
Commitment to team success

Job Qualifications

High school diploma or equivalent
Prefer one-year experience in a medical office setting
Customer service-oriented attitude
Strong communication skills
Ability to handle confidential information responsibly
Proficiency in computer scheduling and office software
Ability to multitask and manage time effectively
Team player with cooperative mindset

Job Duties

Greets patients and visitors in a prompt, courteous, and helpful manner
Checks-in patients, verifies and updates necessary information in the medical records or database, performs all registration functions and collects copays and balances due, as appropriate
Assists patients with ambulatory difficulties or other needs, as appropriate
Maintains computerized scheduling and follows office scheduling policies
Handles phone calls as appropriate such as appointment confirmations, referral calls, pre-certs
Files charts and coordinates lab work, as requested
Sorts and delivers mail, medical records, and other correspondence
Maintains work area in a neat and orderly manner
Attendance/Punctuality: dependable and arrives to work on time, notifies supervisor at least 30 days in advance for time off excluding emergencies
Cooperates and helps out coworkers if needed and is committed to the success of the team
Assists with charge entry and/or coding issues, if requested
Attends meetings, as required
Maintains strictest confidentiality both internally and externally
Adheres to the corporate compliance plan and policies
Actively participates in site-level Quality Improvement Activities
Performs related work as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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