Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
On-call
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive benefits
Competitive wages
earned paid time off
Discounted travel
Career advancement opportunities
Job Description
United Ground Express is a prominent air transportation company that plays a vital role in the aviation industry by providing comprehensive ground handling services at numerous airports across the United States. As a subsidiary operating in partnership with United Airlines, the company is dedicated to ensuring seamless coordination between airport operations and airline functions. It serves as a critical link in the air travel experience, managing baggage handling, aircraft servicing, passenger check-in, and other essential ground support operations with professionalism and a customer-centric approach. United Ground Express is committed to maintaining exceptional safety standards, operational efficiency, and excellent customer service... Show More
Job Requirements
- Must be at least 18 years old
- Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
- Successful completion of pre-employment process which may include but not be limited to drug screen, hearing and vision check
- Available to work any shift
- day or night, weekends, and holidays
- mandatory overtime may be required based on operational need
- Comfortable working with computers, mobile devices, and new technologies
- Must be able to use radio electronic devices to communicate with co-workers or flight crew
- Must be able to read, write, fluently speak, and understand the English language
- Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
- Able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
- Authorized to work in the United States without sponsorship
- Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked, or denied licenses are not valid.)
Job Qualifications
- Must be at least 18 years old
- Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
- Successful completion of pre-employment process which may include but not be limited to drug screen, hearing and vision check
- Available to work any shift
- day or night, weekends, and holidays
- mandatory overtime may be required based on operational need
- Comfortable working with computers, mobile devices, and new technologies
- Must be able to use radio electronic devices to communicate with co-workers or flight crew
- Must be able to read, write, fluently speak, and understand the English language
- Authorized to work in the United States without sponsorship
- Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked, or denied licenses are not valid.)
Job Duties
- Greeting passengers and providing a seamless check-in and ticketing experience
- Use appropriate reservation ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
- Ensure passenger information is processed accurately and flights are sent out on time
- Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions
- May work in the Baggage Service Office to track the location of baggage and handle passenger questions
- Comfortable working with computers, mobile devices, and new technologies
- Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage
- Maintaining composure while managing customer challenges
- Read and interpret checked baggage tags, and cargo labels
- Prepping and securing the aircraft for the next flight
- Use radio electronic devices to communicate with co-workers or flight crew
- Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies
- Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift
- May require lifting over 100 items for a single aircraft
- Push pull loaded and empty carts during loading unloading operations
- Ascend descend jet-way stairs while carrying baggage
- Bend stoop and crawl to move and stack unstack cargo in aircraft
- Drive ground equipment such as tugs to help the plane push in out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage
- Cleaning of the interior of the aircraft, clean and service aircraft lavatories
- Work outdoors in all temperatures and weather conditions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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