Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
team environment
Job Description
The hiring establishment is a community operated by Solvere Senior Living, a company specializing in providing exceptional living experiences for seniors. Solvere Senior Living is known for its dedication to fostering vibrant, supportive, and engaging environments for older adults, making it a leader in senior living communities. Their communities emphasize quality care, resident satisfaction, and a holistic approach to wellness, ensuring seniors enjoy life to the fullest while receiving the support they need. This organization values innovation, personalized service, and a compassionate approach, making it an ideal place for professionals seeking to make a meaningful impact in senior care.
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Job Requirements
- High school diploma or equivalent
- Experience in customer service or sales
- Basic knowledge of marketing principles
- Proficiency in Microsoft Office
- Ability to interact cheerfully and effectively with seniors and their families
- Strong communication and interpersonal skills
- Ability to coordinate multiple tasks and handle administrative duties
- Willingness to participate in ongoing training and comply with safety procedures
Job Qualifications
- Excellent customer service and public relations skills
- Cheerful personality
- Desire to serve seniors
- Sales/marketing experience
- Effective problem-solving skills
- Creative approach to goals and challenges
- Experience working with seniors
- Demonstrates proficiency in Microsoft Office and other marketing-related software including Sherpa
Job Duties
- Works directly with new Resident and family to finalize paperwork and requirements for admission
- Handles move-in coordination including move-in day activities, arrangements, parking, and cable/utilities/amenities
- Provides sales assistance to the Marketing Director as needed including conducting tours, handling telephone inquiries, hosting events, and participating in external community outreach programs
- Compiles reports accurately and timely including weekly productivity reports
- Participates in Hot Board meetings and Creative Follow-Up for the sales team
- Implements protocols to assist the new Resident’s transition into the community
- Coordinates event details with Associates in other departments
- Encourages teamwork through cooperative interaction with Associates in other departments
- Supports a positive and professional image through action and dress
- Maintains inventory of marketing materials
- Supports Marketing Director and General Manager in administrative tasks
- Performs additional duties as assigned
- Follows all emergency procedures
- Understands all safety practices and procedures
- Exhibits excellent customer service and public relations skills
- Is creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented
- Displays patience, tact, enthusiasm and a cheerful disposition
- Promotes the community in a positive manner and effectively communicates community values to Residents, families, visitors, and Associates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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