Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
growth opportunities
Referral Bonus
Recognition and rewards
basic life insurance
sick days
friends and family room rates
401(k) match
Employee stock purchase plan
complimentary parking
Complimentary Meal During Each Shift
Employee assistance program
Hyatt Property Restaurant/Coffee Shop Discount
Job Description
Cheyenne Mountain Resort, Destination by Hyatt, is a distinguished 4-star full-service resort located on 25 acres of lush greenery in Southern Colorado Springs. Established in 1985, the resort offers guests breathtaking mountain views along with a wide array of recreational activities such as golf, swimming, and tennis. This setting creates a unique and memorable experience that is hard to match in the region. The resort is part of the Hyatt hotel group, known worldwide for its commitment to high standards of hospitality and guest care. Hyatt promotes a work environment that fosters exceptional performance, rewarding its colleagues with opportunities for... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience as a restaurant host/hostess or related guest service role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work flexible hours including evenings, weekends, and holidays
- Customer-focused attitude with a friendly and welcoming demeanor
- Ability to remain calm and professional in a fast-paced environment
Job Qualifications
- Proven experience as a restaurant host/hostess or in a similar guest-facing role
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal communication skills, with the ability to interact effectively with diverse guests
- Strong organizational skills and the ability to manage multiple tasks simultaneously
- Flexibility to work shifts, including evenings, weekends, and holidays
Job Duties
- Welcome guests in a warm and friendly manner, setting the tone for their dining experience
- Manage table assignments and seating arrangements to optimize the dining room flow and guest satisfaction
- Provide guests with menu recommendations and share knowledge about the restaurant's offerings
- Act as the final point of contact for guests, ensuring all their dining needs are met and their experience is satisfactory
- Lead, train, and support other greeters and hosts/hostesses, ensuring they are equipped to meet service standards
- Coordinate with the restaurant management team to implement efficient seating strategies and manage waitlists
- Address and resolve any guest concerns promptly and professionally
- Maintain a thorough knowledge of the restaurant's menu, special promotions, and operational details
- Ensure that the greeter stand is organized and that an adequate stock of backup menus is readily available
- Ensure that opening and closing greeter checklists and duties are being completed
- Adhere to all sequence of service steps with a focus on maintaining standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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