Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $34,760.00
Work Schedule
Standard Hours
Benefits
annual leave
sick leave
Paid holidays
State health insurance
State life insurance
educational benefits
Retirement Plan
Job Description
The Florida Department of Highway Safety and Motor Vehicles (DHSMV) is a premier state agency dedicated to enhancing highway safety and security through exemplary service, education, and law enforcement efforts. Established to serve the citizens and visitors of Florida, DHSMV functions across multiple divisions, including the Florida Highway Patrol, the issuance of driver licenses, vehicle tags, and titles. With a workforce of approximately 4,500 dedicated employees, the Department is a leading force in maintaining road safety and enforcing motor vehicle regulations throughout the state. The agency’s mission is to ensure a safer Florida through professional and efficient service delivery, supporting... Show More
Job Requirements
- High school diploma or equivalent
- knowledge of or willingness to learn department rules, regulations and policies
- knowledge of or willingness to learn Florida Statutes governing driver license issues
- ability to adjust to changing workload and priorities
- skilled in problem solving techniques
- ability to effectively communicate orally and in writing
- ability to use computer systems and software applications
Job Qualifications
- Customer service experience
- experience working with Microsoft Word and Outlook to prepare written communication
- experience researching, reviewing, evaluating and/or analyzing information for accuracy
- effective oral and written communication skills
- knowledge of correct spelling, punctuation and grammar usage
- willingness to learn department rules, regulations and Florida Statutes governing driver license issues
Job Duties
- Examine and evaluate eligibility and conformity with laws and regulations governing licenses and enforcement activities
- operate a personal computer and provide clerical assistance to Operations Manager A - SES and HSMV Assistant Section Supervisor - SES
- draft replies to correspondence from customers requesting information about revocation, suspension, cancellation or disqualification of driving privileges
- respond to email messages from field offices, courts, and customers requesting information about driving privilege status
- perform related clerical support duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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