Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
flexible scheduling
Employee Discounts
Training and development opportunities
team environment
Career advancement potential
Job Description
B&B Theatres is a renowned entertainment company with a mission to create magical, meaningful, and memorable experiences for guests through exceptional movie-going and entertainment services. Operating a variety of theaters, B&B Theatres is committed to fostering a work environment that emphasizes family, fun, innovation, joy, and integrity. This family-centered culture ensures that employees find satisfaction and joy in their roles while delivering outstanding guest experiences. The company is known for its dedication to maintaining high standards in customer service, operational excellence, and community involvement, making it a preferred employer in the theatre and entertainment industry. With theatres open 365 days... Show More
Job Requirements
- Must be at least 16 years of age at the time of hire
- demonstrated ability to provide excellent customer service
- positive and enthusiastic attitude
- effective communication and interpersonal skills
- strong organizational and time management abilities
- ability to stand, walk, and sit for extended periods during work shifts
- frequent use of hands and arms to handle concession items, equipment, or tools
- ability to reach, bend, stoop, kneel, or crouch as required to perform job duties
- ability to lift, move, and transport items weighing up to 35 pounds safely
- mental stamina to work in a fast-paced environment while maintaining professionalism and guest focus
- ability to work in varying conditions including loud auditoriums, dim lighting, and crowded environments
Job Qualifications
- Must be at least 16 years of age at the time of hire
- demonstrated ability to provide excellent customer service
- positive and enthusiastic attitude
- effective communication and interpersonal skills
- strong organizational and time management abilities
- greet and assist guests in a professional, friendly, and efficient manner
- operate point-of-sale systems for ticketing, concessions, or merchandise sales
- prepare and serve concession items following food safety and quality standards
- maintain cleanliness of theatres, lobbies, restrooms, and concession areas
- monitor auditorium conditions before, during, and after shows to ensure guest safety and comfort
- assist with ushering duties including ticket scanning, guiding guests to seats, and enforcing theatre policies
- support opening and closing procedures including restocking, cleaning, and securing cash or supplies
- collaborate with team members to provide excellent guest service and support overall theatre operations
- perform other duties as assigned to maintain efficient and safe operations
Job Duties
- Greet guests upon arrival and make them feel welcome
- maintain a positive, empathetic, and professional attitude toward guests at all times
- respond promptly to guest requests
- ensure customer satisfaction and provide professional guest support
- stay current on new releases and upcoming movies
- communicate and coordinate as a team with fellow colleagues
- complete any other duties as delegated or directed by your supervisor
- work behind registers managing transactions on ticket sales or redemption of vouchers
- sell concession items to guests
- be knowledgeable of the items offered by the theatre including prices
- obtain a health department food handler's permit within 30 days of hire if required
- prepare and handle food in accordance with company policy and local health regulations
- maintain clean and tidy workstation, concession, and box office areas at all times
- maintain clean auditoriums, restrooms and any areas as directed by theatre management including sweep and mop floors, pick up and empty trash in and around the building
- greet and assist guests in a professional, friendly, and efficient manner
- operate point-of-sale systems for ticketing, concessions, or merchandise sales
- prepare and serve concession items following food safety and quality standards
- maintain cleanliness of theatres, lobbies, restrooms, and concession areas
- monitor auditorium conditions before, during, and after shows to ensure guest safety and comfort
- assist with ushering duties including ticket scanning, guiding guests to seats, and enforcing theatre policies
- support opening and closing procedures including restocking, cleaning, and securing cash or supplies
- collaborate with team members to provide excellent guest service and support overall theatre operations
- perform other duties as assigned to maintain efficient and safe operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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