Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Employee assistance program
Job Description
The Michaels Companies, Inc. is a leading creative destination in North America with over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the best place for all things creative, catering to customers passionate about arts, crafts, framing, and handmade goods. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace for handmade goods. Michaels is committed to fueling the joy of creativity by providing a diverse range of products and services to its customers both in-store and online at... Show More
Job Requirements
- Must be at least 16 years or older
- Must satisfy federal, state, and local legal employment requirements
- Ability to stand for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladder or similar equipment
- Ability to work nights, weekends, and early mornings
- Ability to perform physical tasks as required in retail setting
- Willingness to engage in interactive process for reasonable accommodations if needed
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to stand for long periods
- Ability to move throughout the store environment
- Ability to bend, lift, carry, reach, and stretch
- Ability to lift heavy boxes and access high shelves safely
- Strong communication and interpersonal skills
- Positive and respectful demeanor
- Commitment to company vision and values
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including merchandise return/go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance
- Interact respectfully and positively with others, promote commitment to company vision, and serve as a role model
- Cross trained in Custom Framing selling and production
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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