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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $11.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a premier hospitality services company dedicated to providing exceptional parking and guest services that create lasting impressions for millions of patients, visitors, and guests each year. Known for its commitment to excellence and customer satisfaction, Towne Park goes beyond merely providing a job; it offers a career path where employees can make a meaningful impact. The company prides itself on creating smiles through compassionate and attentive service, ensuring that every interaction enhances the overall experience of those served. With a focus on quality, professionalism, and friendliness, Towne Park has cultivated an enriching workplace culture where teamwork, respect,... Show More
Job Requirements
- high school diploma or equivalent
- valid driver’s license for the state of employment or within commutable distance
- one month related experience or equivalent combination of education and experience
- ability to read and write standard English
- ability to understand and complete simple instructions and correspondence
- basic math competency including addition, subtraction, multiplication, and division
- capability to understand 24 hour and military time formats
- ability to perform safe vehicle parking maneuvers including parallel parking
- physical ability to exert up to 100 pounds occasionally and 50 pounds frequently
- ability to work outdoors in varying weather conditions
- availability to work Monday to Friday with morning availability
- willingness to travel up to 5 percent
Job Qualifications
- high school diploma or general education degree (GED)
- must hold a valid driver’s license for the state of employment or within a commutable distance
- knowledge of principles and processes for customer and personal services
- ability to read and write standard English
- ability to comprehend and write simple instructions, short correspondence, and memos
- ability to effectively present information in one-on-one and small group settings
- basic math skills including addition, subtraction, multiplication, and division using money units
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate manual transmission is highly desirable
- ability to perform parallel parking
Job Duties
- maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- acknowledge and greet guests within five feet using a friendly and professional manner
- use guest last names during interactions
- use salutation of the day and welcome guests to the location
- practice proper Towne Park phone etiquette
- post up in designated areas when not completing tasks
- park and retrieve vehicles cautiously while driving slowly
- assist guests with bell services and luggage storage
- open vehicle and hotel doors for guests
- assist guests with directions, taxis, reservations, and inquiries
- provide information about facility outlets, meeting rooms, amenities, and local attractions
- deliver messages, items, and guest amenities as requested
- shuttle guests to approved locations
- explain parking rates and retrieval procedures upon arrival
- issue claim checks only after receiving vehicle keys and collect claim checks before issuing keys
- complete and maintain all ticket information including key tags, guest folios, vehicle locations, damage surveys, and claim check receipts
- calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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