Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.00 - $18.50
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
Uniform allowance
Career advancement opportunities
Job Description
This job opportunity is with a refined volume restaurant known for its exceptional guest service and quality dining experience. The restaurant focuses on creating a warm and welcoming atmosphere for guests while maintaining high standards of operation and guest satisfaction. As a host position within this esteemed establishment, the role is pivotal in setting the tone for each guest visit from the moment they enter until they leave, contributing significantly to the overall dining experience and operational flow.
The position of restaurant host requires an individual who has prior experience functioning in a refined volume dining environment, preferably with f... Show More
The position of restaurant host requires an individual who has prior experience functioning in a refined volume dining environment, preferably with f... Show More
Job Requirements
- High school graduate or equivalent required
- Restaurant greeter experience preferred
- Must obtain any government required licenses or certificates
- Examples include a Washington Health Card Permit Oregon Liquor Service Permit Alcohol Service Permit
- CPR certification and/or 1st Aid Training preferred
- Ability to multitask and maintain composure under pressure
- Excellent communication and interpersonal skills
- Ability to stand or walk for extended periods
- Ability to lift 50 lbs maximum with frequent lifting and carrying of objects weighing up to 25 lbs
Job Qualifications
- Knowledge of restaurant operations to include appropriate staffing levels service equipment and guest relations
- Ability to read the English language to fully comprehend guest requests memos reservations promotional materials event orders and similar written materials
- Ability to speak the English language sufficient to conduct small employee meetings to impart new information
- Ability to remember recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- This involves listening to the nature of the concern demonstrating empathy with the customer and providing positive and proactive solutions
Job Duties
- Meet and greet guests as they arrive offer choice of seating then escort them to their table and present menu
- Read maintain and make daily entries in the logbook to coordinate communication between shifts and management
- Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel daily
- Assign stations to service staff
- Conduct daily roll call meetings to keep staff informed of current promotions daily specials guest comments daily events and pertinent memos
- Receive record and make any necessary arrangements for reservations and special functions in the restaurant
- Perform opening and closing duties
- Assist others with side work to include cleaning stocking and folding napkins
- Perform other duties as requested such as carrying coffee and/or tea pots throughout the outlet refilling guests’ cups as requested handling special guest requests and ensuring guest satisfaction
- Maintain an open line of communication between guests management and service staff
- Attend required meetings
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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