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Omni Hotels

Mokara | Guest Room Attendant

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $12.75 - $15.75
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Work Schedule

Weekend Shifts
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Benefits

comprehensive training
dynamic work environment
Mentoring
Culture of respect
Empowerment
Pride in service
Supportive work atmosphere

Job Description

Mokara Hotel and Spa is a distinguished four-star hotel located on San Antonio's iconic Riverwalk, known for providing a luxurious and tranquil retreat while being centrally located near the city's vibrant attractions. As the only four-star hotel in San Antonio, Mokara Hotel and Spa stands out as the preferred choice for sophisticated travelers seeking both comfort and elegance. The hotel boasts a reputation for excellence and exceptional service, making it an ideal workplace for those passionate about hospitality and guest satisfaction. The hotel's staff enjoys working in a dynamic environment where comprehensive training and mentoring are provided, fostering both professional... Show More

Job Requirements

  • Basic English skills
  • previous cleaning experience
  • ability to stand, bend and do repetitive movements for long periods of time
  • ability to lift up to 20-25 pounds intermittently and occasionally 50 pounds
  • ability to push and pull housekeeping supply cart
  • willingness to work varied schedule including weekends and holidays

Job Qualifications

  • Basic English skills are required
  • must be able to answer basic questions about services and amenities and give directions to guests
  • previous cleaning experience required
  • previous experience in hotel housekeeping preferred
  • ability to stand, bend and do repetitive movements for long periods of time
  • ability to lift up to 20-25 pounds intermittently and occasionally 50 pounds
  • ability to push and pull housekeeping supply cart
  • ability and willingness to work a varied schedule including weekends and holidays

Job Duties

  • Follows Omni's Moments of Service or Forbes Service standards as applicable
  • thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting
  • restock and replace used items within guest rooms
  • communicate clean status of each room upon completion
  • remove room service trays and tables from guest rooms
  • stock supply cart and ensure that it is neat and well organized at all times
  • check all equipment prior to and after use to ensure that it is in good working order
  • respond to all hotel guests efficiently and in an appropriately friendly manner
  • report any damages and/or maintenance problems to the supervisor, the PBX operator or to the housekeeping coordinator

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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