MGM Resorts logo

MGM Resorts

Model & Hostperson - Salt & Ivy - Aria

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $22.73
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

wellness incentive programs
Company discounts on hotel, food and beverage, retail and entertainment
Discounts with company partners
Free Meals
Free parking
health and income protection benefits
professional and personal development programs

Job Description

MGM Resorts International, headquartered in Las Vegas, Nevada, is a globally recognized leader in the hospitality and entertainment industry. Known for its vibrant and diverse portfolio of resorts, hotels, and casinos, MGM Resorts creates unique and memorable experiences for millions of guests worldwide each year. The company prides itself on fostering a dynamic, inclusive, and exciting workplace where employees are encouraged to grow professionally and personally while contributing to the unparalleled guest experience that has become synonymous with the MGM brand. With a commitment to innovation, quality service, and community involvement, MGM Resorts offers a stimulating environment that is both... Show More

Job Requirements

  • One or more years of prior relevant experience as a host in an upscale restaurant or any customer service-related field
  • At least 18 years of age
  • Previous experience working in a similar resort setting preferred
  • Willingness to work varied shifts including weekends and holidays
  • Ability to communicate effectively with guests and team members
  • Professional appearance and demeanor

Job Qualifications

  • One or more years of prior relevant experience as a host in an upscale restaurant or any customer service-related field
  • At least 18 years of age
  • Previous experience working in a similar resort setting preferred
  • Ability to work varied shifts including weekends and holidays
  • Strong communication and interpersonal skills
  • Friendly and professional demeanor
  • Ability to handle guest complaints and requests effectively

Job Duties

  • Greets and seats guests in gracious manner and distributes business among food servers equally and as fairly as possible
  • Monitors guests that are seated, and immediately respond to guests needs or request of first contact
  • Assists in accepting reservations, if applicable
  • answers phone in hospitable manner and confirms with manager if large parties can be accommodated
  • Checks on the billing status of casino, room, bill back, and coupon and comp numbers to assist in closing of checks
  • Directs food servers, bus persons, and food service runners in their work procedures and performance and assist them in their tasks as it relates to billing, guest request or guest information
  • Assists restaurant manager in controlling intermission scheduling for all dining room staff and assure that they are properly relieved
  • Maintains complete knowledge of entire menu and proper food handling presentation and service

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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