Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $35.19
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
401(k)
employee stock grants
Employee stock purchase plan
Paid Time Off
Paid holidays
Paid parental leave
Family leave
Family building benefits
backup care
childcare subsidy
Tuition Assistance
college coaching
short-term disability
long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
Mobile service discount
Home internet discount
Pet insurance
commuter and transit programs
Job Description
T-Mobile USA, Inc. is a leading wireless telecommunications company recognized for its commitment to innovation, customer service, and employee development. As one of the most prominent mobile network operators in the United States, T-Mobile has revolutionized the wireless industry with its Un-carrier approach, fostering a culture of transparency, fairness, and inclusivity. The company is dedicated to delivering outstanding network coverage, cutting-edge technology, and unparalleled customer experiences through its various products and services. T-Mobile values its employees by investing heavily in their growth, financial well-being, and work-life balance, evident in their comprehensive Total Rewards Package and inclusive workplace environment.
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Job Requirements
- High school diploma/GED required
- Less than 2 years - 6 months retail experience in high volume environment
- Less than 2 years - 6 months of customer service and/or sales experience, retail environment preferred
- At least 18 years of age
- Legally authorized to work in the United States
Job Qualifications
- High school diploma/GED
- Less than 2 years - 6 months retail experience in high volume environment
- Less than 2 years - 6 months of customer service and/or sales experience, retail environment preferred
- At least 18 years of age
- Legally authorized to work in the United States
Job Duties
- Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events
- May include selling when other Associates are not present
- Includes Partner support through proactive outreach to local businesses with Partner Associates
- Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events
- May be leveraged for emergency relief
- Proactively engage with a broad range of customers in a highly visible and energetic retail environment
- Make customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services
- Ensure customer satisfaction in all areas of sales and service
- Answer customer questions and make personal recommendations
- Contribute to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience
- Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment to provide an amazing customer experience
- Responsible for other duties/projects as assigned by business management as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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