T-Mobile USA, Inc.

Mobile Event Expert

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $35.19
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
401(k)
employee stock grants
Employee stock purchase plan
Paid Time Off
Paid holidays
Paid parental leave
Family building benefits
backup care
childcare subsidy
Tuition Assistance
short-term disability
long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
Mobile service discount
Home internet discount
Pet insurance
commuter and transit programs

Job Description

T-Mobile is a leading telecommunications company known for its commitment to delivering exceptional customer experiences and innovative services. As one of the major wireless carriers in the United States, T-Mobile continues to grow by focusing on customer-centric approaches, cutting-edge technology, and an empowering work culture. The company values diversity and inclusion, fostering an environment where employees feel respected, supported, and motivated to excel. With a strong emphasis on Total Rewards, T-Mobile invests heavily in its workforce by providing competitive salaries, comprehensive benefits, and numerous wealth-building opportunities such as stock grants, a 401(k) plan, and employee stock purchase plans. This commitment... Show More

Job Requirements

  • High school diploma or GED
  • Less than 2 years 6 months retail experience in high volume environment preferred
  • Less than 2 years 6 months of customer service and/or sales experience, retail environment preferred
  • Strong customer service skills
  • Ability to work in varied environments including external events
  • Strong organization, multi-tasking, communication and attention to detail skills
  • Ability to acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment
  • Consistent accuracy with basic math and proficient use of calculator
  • At least 18 years of age
  • Legally authorized to work in the United States

Job Qualifications

  • High school diploma or GED
  • Less than 2 years 6 months retail experience in a high volume environment preferred
  • Less than 2 years 6 months of customer service and/or sales experience, retail environment preferred
  • Strong customer service skills
  • Ability to work in varied retail environments including external events
  • Strong organization, multi-tasking, communication and attention to detail skills
  • Ability to acclimate local Retail Sales Associates and Partner Sales Associates to unique event environments
  • Consistent accuracy with basic math and proficiency with calculator
  • At least 18 years of age
  • Legally authorized to work in the United States

Job Duties

  • Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events
  • Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom and company, through relationships, referrals and events
  • Proactively engage with a broad range of customers in a highly visible and energetic retail environment
  • Make customers feel comfortable and welcomed into the T-Mobile environment while educating around products and services
  • Ensure customer satisfaction in all areas of sales and service
  • Answer customer questions and make personal recommendations
  • Contribute to the culture by bringing the space to life with charisma, passion, and skills that enhance the Mobile Showroom experience
  • Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environments to provide an amazing customer experience
  • Perform other duties as assigned by business management as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location