T-Mobile USA, Inc.

Mobile Event Expert

Yonkers, NY, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.51 - $35.19
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
401(k) Plan
employee stock grants
Paid Time Off

Job Description

T-Mobile USA, Inc. is a leading wireless network operator in the United States, continually recognized for its innovation and commitment to customer satisfaction. As one of the largest mobile carriers in the country, T-Mobile is known for its Un-carrier approach, which breaks the traditional rules of the telecom industry to deliver value, transparency, and top-tier service to millions of customers. With a strong emphasis on employee well-being and professional growth, T-Mobile offers a comprehensive Total Rewards Package designed to ensure that every member of the team feels as valued as the customers they serve. This package includes competitive base salaries,... Show More

Job Requirements

  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma/GED
  • 6 months retail experience in high volume environment preferred
  • 6 months of customer service and/or sales experience, retail environment preferred
  • Strong customer service skills
  • Retail experience in high volume environment
  • Ability to work in varied environments including external events
  • Strong organization, multi-tasking, versatility, communication and attention to detail
  • Ability to acclimate and train local Retail Sales Associates and Partner Sales Associates to unique event environment
  • Consistent accuracy with basic math and proficient use of a calculator

Job Qualifications

  • High School Diploma/GED
  • Strong customer service skills
  • Retail experience in high volume environment
  • Ability to work in varied environments including external events
  • Strong organization, multi-tasking, versatility, communication and attention to detail
  • Consistent accuracy with basic math and proficient use of a calculator
  • Ability to acclimate and train local Retail Sales Associates and Partner Sales Associates to unique event environment

Job Duties

  • Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events
  • May include selling when other Associates are not present
  • Includes Partner support through proactive outreach to local businesses with Partner Associates
  • Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events
  • May be leveraged for emergency relief
  • Proactively engage with a broad range of customers in a highly visible and energetic retail environment
  • Make customers feel comfortable and welcomed into the T-Mobile environment while educating around products and services
  • Ensure customer satisfaction in all areas of sales and service
  • Answer customer questions and make personal recommendations
  • Contribute to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience
  • Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment to provide an amazing customer experience

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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