Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Eddie Merlot's is a renowned upscale steakhouse chain known for its exceptional dining experience that combines premium cuts of meat with an inviting atmosphere and impeccable service. The brand emphasizes high standards in hospitality and culinary excellence, creating an environment where guests can enjoy sophisticated meals and impeccable beverage selections. Eddie Merlot's commitment to quality and guest satisfaction has earned it a respected reputation in the hospitality industry, and its team members are a vital part of delivering the superior service the restaurant is known for. The company thrives on teamwork, professionalism, and attention to detail, providing employees with a... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in mixology or bartending preferred
- knowledge of liquor laws and safety regulations
- ability to stand for extended periods
- excellent interpersonal and customer service skills
- ability to work evenings, weekends, and holidays
- strong organizational skills
- basic math proficiency
- ability to pass training modules
- commitment to maintaining cleanliness and sanitation standards
Job Qualifications
- knowledge of beverage and menu options
- ability to follow established recipes and presentation guidelines
- excellent communication skills
- ability to greet and interact professionally with guests
- experience in hospitality or food and beverage service preferred
- ability to work in a fast-paced environment
- teamwork and collaboration skills
- attention to sanitation and safety standards
- basic math skills for handling payments and portions
- ability to handle phone orders and assist with membership services
- flexibility to work special events and varying schedules
Job Duties
- complete and pass required training modules – both initial and ongoing - for mixologists and servers
- know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance
- know and understand beverage and menu options
- follow established recipes and presentation guidelines
- communicate with manager and hosts to understand reservations, guest flow, large parties, or special event needs
- ensure the bar is clean and well-stocked
- ensure the lounge is clean and correctly set up for guests
- complete opening duties checklist
- greet guests as they arrive in the bar and take beverage orders
- prepare and serve drinks, ensuring that lounge guests receive outstanding service
- guide guests through the menu and ordering process
- answer questions
- follow menu merchandising procedures by listening, explaining specials, suggesting items, and up-selling
- follow standard procedures for accurately taking and inputting food orders
- serve appetizers and menu items in accordance with procedures
- follow up with guests to ensure satisfaction with beverages and food
- know and follow established drink recipes and presentation specifications
- responsible for accurate pouring and portion control
- mix drinks for dining room guests
- place on service bar area
- follow established procedures for check presentation, payment, and tip-reporting
- as they leave, thank guests for dining with us and invite them to return
- clean, stock, and maintain the bar throughout the shift
- perform side duties, closing duties, and other duties as assigned by the manager(s)
- take phone calls from guest for 'to go' orders
- assist with prime society service and encourage membership
- communicate information regarding guest requests or complaints, out-of-stock items, and ideas for improvement to managers
- may be scheduled to work meetings, banquets, and special events
- maintain a good team-work environment by willingly assisting other team members with their station duties and side work when there is a need and/or when available
- follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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