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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Gaylord Texan Resort and Convention Center is a premier hospitality destination located in Grapevine, Texas. Part of the renowned Marriott International portfolio, this expansive resort is known for its extraordinary meeting spaces, top-notch amenities, and exceptional service. The resort offers a unique blend of excitement and relaxation, creating memorable experiences for guests from around the world. Whether for leisure or business, guests are immersed in an environment that combines luxury with the warmth of Texas hospitality.
At Gaylord Texan Resort, the culture centers around a dedicated team known as STARs—employees who are creative, entrepreneurial, and committed to delivering heartfelt ... Show More
At Gaylord Texan Resort, the culture centers around a dedicated team known as STARs—employees who are creative, entrepreneurial, and committed to delivering heartfelt ... Show More
Job Requirements
- High school diploma or GED equivalent
- at least 1 year of related work experience
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull objects weighing up to 50 pounds
- ability to grasp and manipulate objects requiring fine motor skills
- ability to work within a team
- commitment to safety and security policies
- ability to follow company procedures
- professional appearance and demeanor
Job Qualifications
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
- Education: High school diploma or G.E.D
- Related Work Experience: At least 1 year of related work experience
- Supervisory Experience: No supervisory experience
- License or Certification: None
Job Duties
- Prepare drink orders for guests according to specified recipes using measuring systems
- Issue, open, and serve wine/champagne bottles
- Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools
- Prepare fresh garnishes for drinks
- Stock ice, glassware, and paper supplies
- Transport supplies to bar set-up area
- Wash soiled glassware
- Remove soiled wares from bar top and tables and place in designated area
- Anticipate and communicate replenishment needs
- Process all payment methods
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank
- Secure liquors, beers, wines, coolers, cabinets, and storage areas
- Complete closing duties
- Follow all company and safety and security policies and procedures
- report accidents, injuries, and unsafe work conditions to manager
- and complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation
- Speak with others using clear and professional language
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
- Ensure adherence to quality expectations and standards
- Read and visually verify information in a variety of formats (e.g., small print)
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Move through narrow, confined, or elevated spaces
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Perform other reasonable job duties as requested by Supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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