Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.95
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K contribution
Paid Time Off
Employee Discounts
free park admission
Job Description
The Hotel Hershey is a distinguished luxury resort renowned for its refined elegance, signature services, and comprehensive amenities. Located high atop the town of Hershey, Pennsylvania, this historic hotel features 326 guest rooms, including 19 exquisite Villas with 98 luxury sleeping rooms. It also boasts 25,000 square feet of flexible meeting and function space, making it a perfect choice for both leisure and business travelers. Known as a Historic Hotel of America and a proud recipient of the AAA Four-Diamond Award, The Hotel Hershey offers an unparalleled experience that combines timeless charm with modern comforts.
The Hotel Hershey operates ... Show More
The Hotel Hershey operates ... Show More
Job Requirements
- Must be 18 years of age or older
- minimum of 2 years of fine dining experience
- detailed knowledge of spirits knowledge and food
- experience with custom cocktail development
- successful certification of mixology/wine programs and/or seminars post-employment
- must be able to pass the accredited alcohol server test (RAMP) within probation period
- must be able to successfully complete assigned alcohol-related training
- must be able to work weekends and holidays
- must be able to work flexible hours based on operations needs
- must be able to speak and read the English language
Job Qualifications
- Minimum of 2 years of fine dining experience
- must be 18 years of age or older
- detailed knowledge of spirits knowledge and food
- experience with custom cocktail development
- successful certification of mixology/wine programs and/or seminars post-employment
- must be able to pass the accredited alcohol server test (RAMP) within probation period
- must be able to successfully complete assigned alcohol-related training
Job Duties
- Describe the selection of food and beverage menu items to guests by offering interesting and vivid descriptions of each item's origin, taste and preparation methods
- communicate guests' orders including any special needs or requests to the kitchen using the point-of-sales system
- coordinate food timings
- check completed kitchen orders with the guests' original order
- serve items to the guest in a timely manner to ensure proper food and beverage quality
- quick and accurate execution of guests' beverage orders
- develop and make recommendations for all drink lists, specialties/featured drinks and customized drink orders
- follow responsible alcohol service standards
- knowledge of Forbes and AAA service standards
- ensure consistent bar presentation, utilize appropriate stemware, glassware as required by restaurant standards, polish glassware, stock bar supplies to par levels
- experience with custom cocktail development and ability to pair custom drink requests with menu items
- secure liquors, beers, wines, coolers, cabinets, and storage areas
- maintain bank, process all payment methods, complete necessary cashier reports, resolve discrepancies and complete all opening/closing paperwork
- ensure that all the side work assigned is accomplished in a clean and orderly manner
- communicate effectively with internal and external guests
- responsible for the cleanliness of the immediate work area, as well as the general property
- follow all safety and sanitation procedures
- comply with Hershey Entertainment & Resorts code of conduct policy
- full knowledge of all beverage, menu items and preparation methods
- mixologists will be expected to tip out their bar back (1.5% of total sales) and 10% of the servers tip share (with the mixologist)
- mixologists will be expected to tip out their food runner (2% of food sales)
- work harmoniously and professionally with co-workers and supervisors
- plate and prepare food items
- anticipate guests' needs, ascertain satisfaction, offer suggestions, respond urgently and appropriately to guest concerns and requests
- assist management in monthly inventory processes
- complete any related duties and tasks assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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