SpeedPro

Mission Specialist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $23.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

401(k)
401(k) matching
bonus
competitive salary
Employee Discounts
Flexible Schedule
free food and snacks
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

SpeedPro Chicago Loop is a veteran-owned, fast-growing large-format digital graphics company that creates premium-quality printed materials for some of the most recognizable brands, agencies, and businesses both locally in Chicago and nationwide. Known for its obsession with "Great. Big. Graphics," SpeedPro Chicago Loop specializes in producing a wide variety of visual products, such as wall murals, window graphics, and event signage, designed to help clients Make Their Vision Visible. The company maintains an energetic, entrepreneurial culture that thrives on quality, client satisfaction, and a no-mediocrity approach. Located in the vibrant South Loop area of Chicago with excellent transportation access, SpeedPro... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in client service or project coordination preferred
  • Ability to handle multiple tasks simultaneously without losing composure
  • Proficient in using computer applications and CRM software
  • Strong communication and interpersonal skills
  • Ability to work approximately 25 hours per week, with flexible scheduling including occasional weekends
  • Willingness to learn and adapt in a fast-paced environment

Job Qualifications

  • Proven experience in client service, project coordination, office management, or sales support (a plus but not mandatory)
  • Strong communication skills with a warm, polished professional manner
  • Ability to multitask effectively and maintain organization
  • Basic comfort with computers, email, CRM systems, and learning new software
  • Proactive and self-motivated approach to work
  • Friendly and service-oriented personality

Job Duties

  • Field incoming calls and emails without sounding like we hired a chatbot
  • Move customers through the right next step with confidence
  • Gather project specs and help clients feel supported, heard, and guided
  • Assist with project workflow from inquiry to estimate to production to delivery
  • Keep timelines, task lists, and updates accurate
  • Coordinate with owners, production staff, and clients to keep jobs on track
  • Create estimates/quotes using our tools and templates
  • Follow up on open quotes, warm leads, and proposals like cuddly heat-seeking missile
  • Track project status and client information in our CRM
  • Support ongoing client relationships by making them feel valued and prioritized
  • Provide updates, clarify details, and maintain high-touch communication
  • Help ensure SpeedPro delivers exactly what we promised
  • Help organize daily priorities
  • Take tasks off owners' plate
  • Keep the studio calm, coordinated, and client-ready

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location