Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $16.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
The position is with a distinguished hotel recognized for maintaining high standards of hospitality, cleanliness, and guest service. This establishment operates within the hotel and casino sector, accommodating both leisure and business guests and emphasizing a premium experience aligned with AAA Four Diamond standards. The hotel prides itself on a well-maintained environment that caters to the needs of its diverse clientele, offering not only comfortable accommodations but also comprehensive amenities and entertainment options. As part of this operation, the housekeeping department plays a crucial role in ensuring that every guest's stay is pleasant and flawless through immaculate room conditions and... Show More
Job Requirements
- High school diploma or equivalent
- Two years of housekeeping and floor care experience required
- Must be 21 or older
- Successful completion of pre-employment drug and alcohol screen
- Background investigation
- Obtain and maintain gaming license
- Ability to stand, walk, sit, handle objects, climb ladders
- Ability to lift 50-75 pounds regularly
- Ability to work flexible shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Two years of housekeeping services and floor care experience
- Previous hospitality experience preferred
- Must be 21 years or older
- Ability to communicate effectively in English verbally and in writing
- Ability to use cleaning tools, chemicals, and disinfectants safely
- Knowledge of occupational hazards and safety practices
- Ability to establish professional relationships with diverse individuals
- Ability to follow oral and written instructions
- Ability to learn cleaning methods for buildings and equipment
- Ability to work as part of a team
- Ability to maintain timeliness and thoroughness in work
Job Duties
- Dusting, sweeping, vacuuming and mopping floors
- Cleaning and sanitizing bathrooms and other surfaces
- Changing bed linens and towels
- Restocking toiletries and other guest supplies
- Emptying trash and recycling bins
- Maintaining cleanliness of guest corridors, elevators and other assigned areas
- Reporting maintenance issues to appropriate personnel
- Polishing furniture and fixtures
- Collecting dirty linen and delivering to laundry for cleaning
- Greeting guests and answering questions
- Providing information about the property and its services
- Responding to guest requests and complaints
- Assisting in the laundry room with folding and stocking shelves of linen
- Maintaining storage rooms and stocking carts
- Taking dirty laundry to housekeeping storage area
- Ensuring all rooms are inspected according to department standards
- Adhering to procedures and safety protocols
- Maintaining a professional appearance and polite demeanor at all times
- Maintaining inventory and stocking of cleaning materials and supplies in storage areas
- Maintaining linen inventory and stocking of linen and towels in storage
- Being knowledgeable of the casino and hotel layout
- Knowing proper methods of cleaning each area
- Inspecting all public areas and reporting problem areas to supervisor
- Occasionally assisting room attendants and supervisor by cleaning guest rooms
- Answering guest requests including delivering rollaway beds, cribs, linens, towels to guest rooms
- Reporting needed repairs or unsafe conditions to supervisor
- Loading soiled linen and towels into linen trucks
- Unloading clean linen and towels onto wire shelving carts and delivering to housekeeping storage
- Collecting trash throughout hotel floors including room attendants' carts, vending areas, elevator areas
- Providing a professional image at all times through appearance and dress
- Working a flexible schedule including mornings, mid, and evening shifts, weekends and holidays as required
- Following all applicable company policies and hotel operations procedures
- Maintaining AAA Four Diamond standards
- Tracking and completing daily minibar stock worksheets
- Replenishing minibar items in rooms
- Maintaining minibar storeroom stock and organization
- Ensuring minibar products are not expired and removing expired products
- Maintaining assigned minibar carts
- Completing assigned floors and rooms for minibar service
- Following required safety and operating procedures
- Maintaining minibar cleanliness
- Stocking minibar carts according to daily fill requirements
- Performing other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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