Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Rio Las Vegas is a renowned hospitality and entertainment resort located in Las Vegas, Nevada, known for its vibrant atmosphere, extensive amenities, and commitment to delivering exceptional guest experiences. As a prominent hotel and casino establishment, Rio Las Vegas offers a wide range of services including luxurious accommodations, dining options, entertainment venues, and unique recreational activities. The property operates with a focus on guest satisfaction, professionalism, and adherence to high standards of service and safety. Committed to inclusivity and diversity, Rio Las Vegas is an equal opportunity employer that values a respectful and welcoming workplace environment. The resort fosters a... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or equivalent required
- Minimum of two years of experience in hospitality, minibar, or hotel operations in a high volume environment
- Previous cash handling experience required
- Strong attention to detail with the ability to follow established standards and procedures
- Basic knowledge of food and beverage handling, sanitation, and service standards
- Ability to work a flexible schedule including early mornings, evenings, weekends, holidays, and special events
- Ability to communicate clearly and professionally with guests and team members
- Demonstrated ability to maintain confidentiality and discretion in occupied guest rooms
- Ability to work independently while efficiently managing assigned floors or sections
- Comfortable using handheld devices or hotel operating systems for inventory tracking and costing charges
- Ability to stand and walk for extended periods and perform physically demanding tasks including lifting up to 30 pounds
- Polished, professional appearance in accordance with departmental grooming standards
- Must be able to qualify for licenses and permits required by federal, state and local regulations
- Alcohol awareness and food safety certifications as required by local jurisdiction
Job Qualifications
- High school diploma or equivalent
- Minimum of two years of experience in hospitality, minibar, or hotel operations in a high volume environment
- Previous cash handling experience
- Strong attention to detail with the ability to follow established standards and procedures
- Basic knowledge of food and beverage handling, sanitation, and service standards
- Ability to communicate clearly and professionally with guests and team members
- Demonstrated ability to maintain confidentiality and discretion in occupied guest rooms
- Comfortable using handheld devices or hotel operating systems for inventory tracking and costing charges
- Polished, professional appearance in accordance with departmental grooming standards
- Ability to work independently while efficiently managing assigned floors or sections
Job Duties
- Ensure each guest room minibar is fully stocked, clean, and accurately presented throughout the guest stay
- Conduct daily minibar inspections for assigned floors or sections
- Restock minibar items according to established par levels, brand standards, and product placement guidelines
- Rotate products properly and verify expiration dates prior to restocking
- Accurately record minibar consumption using handheld technology or the hotel operating system
- Post all consumed items to guest folios accurately and in real time
- Respond promptly and courteously to guest requests for minibar items, replenishments, or special amenities
- Maintain the highest level of confidentiality and discretion when entering occupied guest rooms
- Ensure all minibar items are neatly arranged with labels facing forward and displayed per departmental standards
- Inspect minibar refrigeration units to ensure proper operation and correct temperature settings
- Report maintenance issues, missing equipment, safety concerns, or inventory discrepancies immediately to the appropriate department
- Maintain a clean, organized, and sanitary minibar cart, including bins, trays, and tools
- Verify storage room inventory levels and maintain sufficient stock to support daily operations
- Assist with weekly or month end inventory counts as assigned
- Follow all inventory control procedures to minimize loss, waste, and incorrect charges
- Maintain compliance with all safety, sanitation, food handling, and health regulations
- Collaborate with housekeeping, maintenance, and operations teams to ensure seamless guest service
- Anticipate guest needs and respond with a sense of urgency and professionalism
- Consistently maintain a polished, professional appearance in accordance with grooming and uniform standards
- Adhere to all company, departmental, and hotel policies and procedures
- Perform opening and closing side duties as assigned
- Perform other related duties as assigned to support departmental and hotel operations
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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